Auto Service World
News   February 11, 2014   by CARS Magazine

Uni-Select offers aftermarket telematics solution to its banner shops

Uni-Select Inc. has introduced a telematics solution, powered by Delphi Automotive PLC, for all the 5,000 aftermarket repair shops within its network in Canada and the United States.


Uni-Select Inc. has introduced a telematics solution, powered by Delphi Automotive PLC, for all the 5,000 aftermarket repair shops within its network in Canada and the United States.

SmartLink is a wireless communication tool that delivers many of the same connected features offered by OEMs (Original Equipment manufacturers), plus all makes coverage giving vehicle owners an option to connect their vehicle regardless of the make or model. SmartLink, a “plug-and play” device, is easily installed into the diagnostic connector located under the vehicle dashboard. This two-way communication, coupled with a data-management tool designed for Uni-Select and accessible on any desktop, tablet or smart phone device, provides users and installers a variety of services.

SmartLink will be offered to consumers through Uni-Select’s Uni-Pro banner shops, as well as The Specialist shops across Canada.

The Deplphi system will provide reminders and customized alerts, as well as educational tips about preventive maintenance. At its core is the connectivity to their preferred professional service center. SmartLink will count the DIFM customer and fleet owners as participants and include OE maintenance schedule notifications, service history, check engine light notifications, stolen vehicle locator and battery life monitoring. The data collected can help SmartLink users improve fuel economy and their vehicles reliability. Many fleet owners will be able to reduce operating costs through fuel savings, green driving, productivity boosts and improved driver behavior. SmartLink also provides reminders for maintenance intervals and makes follow-up with customers and appointment scheduling easier, fostering customer loyalty.

“We are proud to offer our professional service centers, fleets and independent auto parts stores a premium quality telematics solution to connect the vehicles, the drivers and the repair shops,” said Richard G. Roy, president and CEO of Uni-Select. “We are dedicated to provide repair shops with the best business programs to help them manage and grow their business, and this innovative solution program illustrates this commitment.”

“SmartLink creates a connection throughout the entire aftermarket value chain, encouraging better relationships with each link,” said Philippe Desnos, president, Delphi Product & Service Solutions. “We are excited to be working with Uni-Select, and that our telematics technology will be available nationally from such a well-respected leader in the automotive aftermarket.”

www.uniselect.com