POWAY, Calif. – Feb. 8, 2010 – Mitchell 1 announced today it has signed an Internet affiliate agreement between its Mitchell 1 DIY program (aka eAutoRepair.net) for automotive do-it-yourselfers and JustAnswer®, an online platform where more than 17 million registered users receive answers from 20 thousand people that JustAnswer collectively calls experts. The affiliate agreement provides Mitchell 1 DIY auto repair enthusiasts online access to live ASE certified technicians, 24 hours a day, seven days a week through JustAnswer, while JustAnswer receives additional customer portfolios and increased revenue through Mitchell 1’s brand name recognition.
“The majority of DIY’ers work on their cars on the weekends, so we wanted to provide our customers an additional resource to get their cars fixed when they have the most time available to them,” said Dave Rady, senior account manager, business development, Mitchell 1.
Here’s how JustAnswer works:
1. Ask a question. – Enter a question and create a user account.
2. Name a price. – Subscribers can pay up front or wait until an expert answers.
3. An expert answers, often within minutes, usually within a few hours. JustAnswer will send an e-mail to the subscriber notifying them of an answer or request for more information from an expert.
4. Accept the answer. The acceptance pays the expert and tells JustAnswer that the subscriber was happy with the answer.
Millions of subscribers visit the JustAnswer Web site with questions, seeking affordable and timely insight in more than 100 categories. The JustAnswer network enables registered experts to provide answers within minutes, to help ensure customer satisfaction. For more information about JustAnswer, visit http://www.justanswer.com/car.
Mitchell 1 DIY provides professional instructions and illustrations that guide subscribing users through step-by-step mechanical repair procedures, complete maintenance information and service schedules, and the latest factory service tips, including recalls and 86,000 technical service bulletins (TSBs) with 197,000 supporting graphics. Mitchell 1 DIY gives instant access to over 169,000 repair articles and more than 3.9 million supporting graphics in the database, and the ability to print the very latest in auto repair. The Internet-based service covers all domestic and most import cars, light trucks, vans, mini vans and SUVs, with over 13,000 vehicles in the database for model years 1983-2008. Vintage models are available via DVD.
The Mitchell 1 DIY program is easy to learn and use, with simple procedures, specifications and graphics throughout the program. Subscriptions are available for weekly, monthly, yearly and four year terms. For more information on Mitchell 1 DIY or to subscribe, visit http://www.mitchell1diy.com or www.eAutoRepair.net .