Auto Service World
News   January 21, 2013   by CARS Magazine

Identifix adds genuine Volkswagen, Audi, and Hyundai repair info to Direct-Hit

Identifix now offers information straight from the Volkswagen, Audi, and Hyundai factories, with added service and repair information online.

Identifix has added Volkswagen, Audi, and Hyundai service and repair information to its Direct-Hit online tool.

Delivering information that comes straight from the factory, Identifix says Direct-Hit allows professional technicians to diagnose and repair vehicles with greater speed, accuracy and confidence from a single online tool.

“Direct-Hit is now the only site that combines the time-saving power of over 550,000 experience-based, short-cut test and confirmed fix procedures with service information from eight OEMs, totaling more than 25 vehicle makes,” said Jeff Sweet, president of Identifix.

He said the latest enhancement illustrates the company’s commitment to helping automotive repair professionals determine what’s wrong with a specific vehicle and the best way to fix it.

Identifix customers have apparently embraced the addition of the three vehicle manufacturers, quickly liking the post announcing the news on the company’s Facebook page and personally writing Identifix to express their enthusiasm.

“When I opened my Identifix program this morning, I was delighted to see the additional information now available to me for OEM,” wrote an Identifix customer from Alberta, in an unsolicited email to his service representative. “Identifix will now be my one stop-shop for vehicle information.” he wrote.

Located in Roseville, MN, Identifix offers vehicle diagnostics, genuine OEM service and repair information, and factory scheduled maintenance guides. Identifix’s products and services include the online tool Direct-Hit and their technical Repair Hotline. Founded in 1987, Identifix serves customers in the United States, Canada and Latin America, and operates as a wholly owned subsidiary of Service Repair Solutions, Inc.



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