Selected AAPEX Events Worth Noting

MONDAY, OCTOBER 31

9:00 AM – 12:00 PM Seminar – Technology Update

Presented by Scott Luckett, AAIA

1:00 PM – 5:00 PM Seminar: Understanding the Emerging China Market

(REGISTRATION REQUIRED)

TUESDAY, NOVEMBER 1

7:45 AM – 8:45 AM AAPEX Executive Sunrise Seminar – Sixth Sigma

Presented by George Elliott (RESERVATION REQUIRED)

7:45 AM – 9:00 AM Seminar – Did You Ever Consider Listening to Your Customer? The Installer’s View

Presented by AIA (RESERVATION REQUIRED)

8:00 AM – 9:15 AM Seminar – Service Information Update

Presented by Aaron Lowe, AAIA

9:00 AM – 10:00 AM AAPEX Executive Sunrise Seminar – Build Profits: The A, B, C’s to Impactful, Effective Retail Design

Presented by Jackie DeLise (RESERVATION REQUIRED)

9:00 AM – 10:00 AM Seminar – Light Vehicle A/C Service Technologies

Presented by NARSA

1:00 PM – 4:00 PM Seminar – Understanding Your Customer’s Business

Presented by Bob O’Connor, RLO Management (RESERVATION REQUIRED)

WEDNESDAY, NOVEMBER 2

7:00 AM – 9:00 AM EVENT – AAIA Town Hall Meeting

Sponsored by NASCAR, Venetian Hotel (TICKET REQUIRED)

9:00 AM – 10:00 AM Seminar – Surviving the Changes and Staying in the HVAC Business

Presented by NARSA

1:00 PM – 4:00 PM Seminar – What’s Your Competitor Doing?

Presented by Bob O’Connor, RLO Management, Sponsored by Mitchell 1 (RESERVATION REQUIRED)

THURSDAY, NOVEMBER 3

7:45 AM – 8:45 AM AAPEX Executive Sunrise Seminar

Presented by Ray Everham, Everham Racing, Subject T.B.D. (RESERVATION REQUIRED)

7:45 AM – 9:00 AM Seminar – Selling to the U.S. Aftermarket – Getting It Right

Presented by AIA (RESERVATION REQUIRED)

8:00 AM – 9:00 AM Seminar – BCCA Vehicle Check Lane

Presented by Rich White, AAIA

9:00 AM – 10:00 AM AAPEX Executive Sunrise Seminar – Aftermarket Data Update

Presented by R.L. Polk – (RESERVATION REQUIRED)

1:00 PM – 3:00 PM Seminar – Coolant Solutions

Presented by Kevin McCartney, AASP

1:00 PM – 4:00 PM Seminar – World-Class Service Advisors Easily Eat Their Competitor’s Lunch

Presented by Bob O’Connor, RLO Management, Sponsored by Mitchell 1 (RESERVATION REQUIRED)