Auto Service World
  April 20, 2022   by Adam Malik

CRM app

Epicor has introduced the Service CRM mobile app for automotive service businesses.

The multi-feature mobile app is available for download through the App Store and Google Play and requires an active subscription to Epicor Service CRM.

Service CRM allows service shop owners, managers and other authorized persons to use their iOS or Android devices to connect with customers, manage their shop calendars, create and confirm service appointments and monitor key customer engagement and shop marketing metrics on a real-time basis. All functions and related data integrate with the user’s Service CRM desktop interface.

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