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Greenwood’s Garage: Gearing up for change
December 4, 2019 by Bob Greenwood

The coming realities of business are going to require some new strategies.

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November manufacturing up: IHS Markit
December 3, 2019 by Allan Janssen

IHS Markit is reporting that Canadian manufacturers signalled an improvement in their overall business conditions during November, which marked three months of sustained recovery. The IHS Markit Canada Manufacturing Purchasing Managers’ Index posted a score of 51.4 in November, up

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Winhere Brakes names first ever Sales Rep of the Year
December 3, 2019 by Allan Janssen

Winhere Brake Parts has recognized Chick Capoli Jr. with it first ever Sales Representative of the Year award. Chick is a member and partner of Chick Capoli Sales Company. The award was presented at the recent Automotive Aftermarket Parts Exhibition

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The More Things Change: Customers
December 3, 2019 by Allan Janssen

Our latest walk down memory lane takes a look at how interactions with clients have changed over the years. October 2019:  Customers September 2019:  Wheels July 2019: Lifts May 2019: Spark Plugs March 2019: Invoicing Systems The more things change?

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Mahle’s integration of Behr-Hella on track for Jan. 1 completion
December 2, 2019 by Allan Janssen

Mahle Aftermarket has announced that the integration of Behr Hella Service (BHS) is proceeding on schedule and the transition will be completed on January 1, 2020. The transfer enables BHS customers to order the complete catalog of Mahle Aftermarket components,

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How indigenous youth could help solve the labour crisis
December 2, 2019 by Allan Janssen

The Canadian Apprenticeship Forum (CAF) says indigenous youth are a largely untapped resource in overcoming the skilled labour shortage. A new report – Promoting Careers in the Skilled Trades to Indigenous Youth in Canada – offers views on how to

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Grudge purchases: How to sell to a reluctant customer
December 2, 2019 by Jeff Mowatt

How to put customers at ease when they last place they want to be is in your shop facing a big repair bill.

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ALI celebrates 75 years with formal resolution
November 29, 2019 by Allan Janssen

The Automotive Lift Institute (ALI) will celebrate 75 years as the lift industry safety watchdog in 2020. The ALI board of directors adopted a resolution recognizing the milestone at its annual meeting Nov. 3, pledging that the organization will continue

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Pricing for Profit
November 29, 2019 by Bob Greenwood

Counsel your clients on the importance of setting their prices according to math, not emotion.

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Cox Automotive Canada welcomes new CFO
November 28, 2019 by Allan Janssen

Anna Giagkou has joined Cox Automotive Canada as chief financial officer, reporting directly to company president Maria Soklis. An experienced finance executive and strategic business partner with more than 20 years of experience and a strong track record in developing

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Fountain Tire exec named one of Canada top marketers
November 28, 2019 by Allan Janssen

Denise Gohl-Eacrett, director of brand and customer experience at Fountain Tire, has been named a 2019 Marketer of the Year. The award, bestowed by Strategy magazine, recognizes marketing leaders who stand out from their peers with breakthrough marketing, branding, and

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Group pushes for standardized tech names
November 28, 2019 by Allan Janssen

A group of stakeholders in the U.S. auto industry are urging automakers to adopt standardized names for Advanced Driver Assistance System (ADAS) technology. The group, which includes the American Automobile Association, Consumer Reports magazine, the consulting firm J.D. Power, and