Auto Service World
News   June 20, 2016   by Steve Pawlett

AddÉnergie launches FLO, The Largest And Most ReliableEelectric Vehicle Charging Network In Canada


AddÉnergie launches FLO, the largest and most reliable electric vehicle charging network in Canada. Louis Tremblay, President and CEO of AddÉnergie, took the opportunity to introduce FLO Home™, a new service for residential charging. (CNW Group/AddÉnergie)

AddÉnergie launches FLO, an electric vehicle charging system that it describes as “the largest and most reliable” in Canada. Louis Tremblay, President and CEO of AddÉnergie, took the opportunity to introduce FLO Home™, a new service for residential charging. (CNW Group/AddÉnergie)

AddÉnergie has officially launched a cross-Canada FLO network, allowing EV drivers to recharge their vehicles wherever they are – at home, at work, or on the go.

The FLO network connects members to nearly 2,000 charging stations in B.C., Ontario, Québec, New Brunswick and Nova Scotia, along with interoperability capabilities that can extend the network to systems in other provinces. FLO unifies existing networks in Québec (RéseauVER) and other Canadian provinces (VERnetwork) to offer more than 20,000 Canadian EV drivers a consistent range of charging services on a single reliable network.

The launch of FLO follows the recent investment of $12.8M in AddÉnergie by the Caisse de dépôt et placement du Québec and Investissement Québec to support its deployment plan. Network build-out plans call for an additional 8,000 more stations in Canada over the next five years (excluding home stations).

FLO: a key new partner for EV drivers

The FLO network was designed to provide peace of mind to the growing number of EV drivers across Canada.  Membership in FLO offers several advantages:

* A smart phone app that enables an EV driver to easily identify the nearest available charging station – then pay for a charging session with a tap of a finger

  • A proactive platform that automatically notifies drivers when a vehicle’s charging session is interrupted or completed
  • Ability to consult consumption-related data at any time (history, average charging time, etc.)
  • 24/7 live operator support through a 1-800 number backed by a centralized (cloud-based) management system overseen by a dedicated support team that ensures network reliability by detecting and proactively resolving charging issues in real-time at any of the charging stations.

“EV drivers to this point have been pioneers, and we’ve developed our chargers and customer service offering along with them,” says said Louis Tremblay, president and CEO of AddÉnergie. “We’re building that expertise into the FLO network to create a single, reliable charging ecosystem that equips EV drivers with a consistent, reliable driving experience that is distinctly different to what people have come to expect using conventional combustion engine vehicles.”

“The ease of use and access to charging stations regardless of location offered by FLO is a step in the right direction for EV drivers,” says Chantal Guimont, president and CEO of Electric Mobility Canada (EMC). “It is also entirely in line with Electric Mobility Canada’s mission to support all activities, goods and services encouraging the adoption of electric vehicles in Canada, including those related to the deployment of charging infrastructure.”

Unveiling of FLO Home at EVS29

A new FLO Home charging station targeting the residential segment will be introduced to the public at the 29th World Electric Vehicle Symposium and Exhibition (EVS29) taking place June 19th to 22nd in Montréal.  Robust and manufactured entirely in Québec, the new intelligent station has been specifically designed to withstand the rigours of the Canadian winter.  Highly secure, it is also equipped with features to protect both itself and a connected EV against fluctuations in the electrical grid.   The FLO Home service will be available in early Fall 2016 at an introductory price of $1,195. EV drivers in Ontario will benefit from a government rebate of up to $1,000 for the installation of home-charging stations, while EV drivers in Québec can obtain a government rebate of $350 for home chargers. Similarly, the BC government offers up to $5,000 in incentives for the purchase of electric vehicles and plug-in hybrids.

“It is with enthusiasm that we welcome this offer on the part of Canada’s undisputed leader in the domain of public charging: a smart home charging solution, sustainable, connected, and scalable, designed to meet both the demanding conditions of the country and the needs of electric vehicle owners,” says Simon-Pierre Rioux, president of the Association des véhicules électriques du Québec (AVEQ).

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