The problem of double standards in a shop Having double standards among employees in your shop will eventually turn culture sour and you'll watch your good people leave,…
Staying safe Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm we’re in a fourth wave. Here’s what jobbers hav →
Off the Shelf: Keep them coming back By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal market conditions, almost any business owner would a →