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Auto Value launches daily briefing webinars for its CSC shops

April 14, 2020 by Allan Janssen

Auto Value is kicking off a ground-breaking webinar series this month with daily briefings for its Certified Service Center (CSC) shops. “Automotive repair has been deemed an essential business because we keep North America moving,” said JC Washbish, vice president…

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Dorman to offer free live technical training online

April 14, 2020 by Allan Janssen

  Aware of the impact of the current Covid-19 pandemic on technician training and morale, Dorman says it will offer free, live, online training classes every Wednesday through May. The webinars will start at noon, Eastern time, and the courses…

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NAPA donates masks to B.C.’s Operation Protect

April 13, 2020 by Allan Janssen

NAPA Auto Parts in Vancouver has donated 2,100 medical-grade masks to health care professionals in B.C. The company’s stock of N-95 disposable masks will not go to its normal automotive customers, but to a new initiative called Operation Protect set…

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ASW Conversations: Bob Ward on communicating safety

April 10, 2020 by Allan Janssen

For Bob Ward, owner of The Auto Guys in St. Thomas, Ont., the key to staying viable during the ongoing pandemic is to telegraph to customers just how seriously you are taking the threat to public health. Safety — yours…

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Colonial / APM donates mask inventory to healthcare providers

April 10, 2020 by Allan Janssen

Colonial Auto Parts and A.P.M. Limited have donated their combined inventory of 3M respirator masks to local health care authorities. The masks – including half- and full-face reusable masks, as well as disposable mouth and nose masks – were designed…

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ZF offers free online education to “heroes of mobility”

April 9, 2020 by Allan Janssen

ZF Aftermarket is thanking North American auto technicians — the “heroes of mobility” — with access to free online education through ZF [pro]Tech Technical Training. Since hands-on classes have had to be stopped, ZF Aftermarket is offering continued education to…

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Shop launches program to help other stores in town

April 9, 2020 by Allan Janssen

  Feeling particularly fortunate to be allowed to operate when so many other stores have to close, shop owner Scott Eccles is doing what he can to help. He purchased gift cards to a number of business that have had…

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ASW Conversations: Scott Eccles on helping fellow businesses

April 7, 2020 by Allan Janssen

 Auto Service World · 001 Scott Eccles on helping other stores in trying times Welcome to our new podcast: Auto Service World Conversations, in which we talk to an industry insider about things that matter. Scott Eccles, in Dundas,…

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Dayco puts plants to work to battle Coronavirus

April 6, 2020 by Allan Janssen

Automotive belt and hose manufacturer Dayco has put its manufacturing resources to work to help slow the spread of coronavirus. The company has produced a vital component in the conversion of a readily available snorkeling mask, into a life-saving ventilator.…

News Covid-19Jobbers & WDs

UAP offers cheat sheet on critical resources

April 3, 2020 by Allan Janssen

UAP has prepared a ‘living document’ on its website, listing support programs and financial resources available to businesses during the ongoing coronavirus pandemic. The document is updated once a week, as new programs are launched. The quick-access page leads to the…

News Covid-19Service Advisor and Selling

App enables social-distancing during service check-in

April 3, 2020 by Allan Janssen

Daimler Trucks North America LLC (DTNA) has launched the second generation of its Express WriteUp mobile application, which helps service advisors and customers adhere to social distancing guidelines. The update also speeds up the repair order process, according to the company.…

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Covid-19 impact is felt at dealerships: DesRosiers

April 2, 2020 by Allan Janssen

Canadian new-vehicle sales numbers dropped dramatically in the second half of March, according to recent data from DesRosier Automotive Consultants. Auto sales dropped 48% for the month, as the impacts of the COVID-19 pandemic started to be felt. “New light…