The easier you can make it for a customer to access your automotive repair services, the more likely they’ll get those services from you. So shops need to look at ways to break down barriers that are impeding customers from…
Vancouver Community College’s Automotive Service Technician program has been certified by the ASE Education Foundation. It is now an internationally accredited training program and is the first and only Canadian institution and school outside the United States to receive ASE…
Northwood University announced it received a $100,000 gift from Epicor to fund a new lab for students to learn leading automotive aftermarket software. Epicor provides industry-specific enterprise software to promote business growth. Northwood is the only school in the U.S.…
Like any other input increase, when interest rates go up those costs must be passed on by the automotive aftermarket, advised an industry leader. But while the automotive aftermarket can find ways to reduce the impacts of commodity cost increases,…
A counter professional would be excused if they didn’t know the right motor oil for every scenario. There are many options for customers. Here are tips and advice from experts
Take the survey so shops can better understand your needs, challenges and how you’re helping them navigate forward CARS magazine wants expert insight on what makes Canadian jobbers tick when working with ASPs. Take the survey today. It’s completely anonymous.…
A business that doesn’t follow a price matrix means the owner is emotionally invested in price. That means they will be more willing to give discounts — reducing their margins and reducing profit. As inflation continues to impact everything, it’s…
If anyone has concerns about how good things are in the automotive aftermarket, one just has to look at the latest data from DesRosiers Automotive Consultants. Retail sales? Way up. Employment? Up. The bottom line? Up. DesRosiers described the industry…
While still down compared to a year ago, Canadian Black Book’s Used Vehicle Retention Index shows a slight increase in March compared to February. Though it’s an increase of just 0.1 points, so it’s fair to call the change flat.…
A friend recently had a fantastic experience with their local shop. That is, until the jobber made a mess of everything. The day after the biggest snowstorm of the year, after an hour and a half of clearing snow, my…
The automotive aftermarket is using the “cool” factor of vehicle technology and electrification as part of the sales pitch to draw in future technicians. But, a shop owner reminded attendees, internal combustion engine vehicles will be on our roads for…
FDP Virginia announced it will open a new North American friction manufacturing plant near Mexico City in early 2024. The manufacturer and supplier of aftermarket brake components said the plant will expand its global production capability for brake pads and…