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Supplier News & Announcements

       News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements

What customers want from you
May 2, 2023 by Adam Malik

The easier you can make it for a customer to access your automotive repair services, the more likely they’ll get those services from you. So shops need to look at ways to break down barriers that are impeding customers from…

       News Auto Repair & ServiceJobbers & WDsSupplier News & AnnouncementsTraining & Apprenticeship

This Canadian school is the first to be ASE certified
May 2, 2023 by Adam Malik

Vancouver Community College’s Automotive Service Technician program has been certified by the ASE Education Foundation. It is now an internationally accredited training program and is the first and only Canadian institution and school outside the United States to receive ASE…

       News Auto Repair & ServiceJobbers & WDsSupplier News & AnnouncementsTraining & Apprenticeship

Epicor gifts $100K to Northwood University
May 1, 2023 by Adam Malik

Northwood University announced it received a $100,000 gift from Epicor to fund a new lab for students to learn leading automotive aftermarket software. Epicor provides industry-specific enterprise software to promote business growth. Northwood is the only school in the U.S.…

       News Auto Repair & ServiceBusiness ManagementEconomy and PoliticsIndustry TrendsJobbers & WDsSupplier News & Announcements

How the aftermarket should handle higher interest rates
April 28, 2023 by Adam Malik

Like any other input increase, when interest rates go up those costs must be passed on by the automotive aftermarket, advised an industry leader. But while the automotive aftermarket can find ways to reduce the impacts of commodity cost increases,…

       News Auto Repair & ServiceFrom The MagazineJobbers & WDsSupplier News & Announcements

From the Magazine: Avoiding mistakes with motor oil
April 28, 2023 by Adam Malik

A counter professional would be excused if they didn’t know the right motor oil for every scenario. There are many options for customers. Here are tips and advice from experts

       News Auto Repair & ServiceJobbers & WDsSupplier News & Announcements

Jobbers: Tell shop owners what you think in our survey
April 28, 2023 by Adam Malik

Take the survey so shops can better understand your needs, challenges and how you’re helping them navigate forward CARS magazine wants expert insight on what makes Canadian jobbers tick when working with ASPs. Take the survey today. It’s completely anonymous.…

       News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements

Why you need to get emotion out of pricing
April 27, 2023 by Adam Malik

A business that doesn’t follow a price matrix means the owner is emotionally invested in price. That means they will be more willing to give discounts — reducing their margins and reducing profit. As inflation continues to impact everything, it’s…

       News Auto Repair & ServiceIndustry TrendsJobbers & WDsSupplier News & Announcements

Why there are no worries about aftermarket health
April 26, 2023 by Adam Malik

If anyone has concerns about how good things are in the automotive aftermarket, one just has to look at the latest data from DesRosiers Automotive Consultants. Retail sales? Way up. Employment? Up. The bottom line? Up. DesRosiers described the industry…

       News Auto Repair & ServiceConsumer trendsIndustry TrendsJobbers & WDsOE newsSupplier News & Announcements

Used values up on both sides of border
April 26, 2023 by Adam Malik

While still down compared to a year ago, Canadian Black Book’s Used Vehicle Retention Index shows a slight increase in March compared to February. Though it’s an increase of just 0.1 points, so it’s fair to call the change flat.…

       News Auto Repair & ServiceFrom The MagazineJobbers & WDsSupplier News & Announcements

From the Magazine: Service Note: How the jobber ruined a customer’s shop experience
April 26, 2023 by Adam Malik

A friend recently had a fantastic experience with their local shop. That is, until the jobber made a mess of everything. The day after the biggest snowstorm of the year, after an hour and a half of clearing snow, my…

       News Auto Repair & ServiceElectric VehiclesIndustry TrendsJobbers & WDsSupplier News & AnnouncementsVehicle Technology

Will tomorrow’s techs care about yesterday’s vehicles?
April 25, 2023 by Adam Malik

The automotive aftermarket is using the “cool” factor of vehicle technology and electrification as part of the sales pitch to draw in future technicians. But, a shop owner reminded attendees, internal combustion engine vehicles will be on our roads for…

       News Auto Repair & ServiceInternational NewsJobbers & WDsSupplier News & Announcements

FDP to open new plant in Mexico
April 24, 2023 by Adam Malik

FDP Virginia announced it will open a new North American friction manufacturing plant near Mexico City in early 2024. The manufacturer and supplier of aftermarket brake components said the plant will expand its global production capability for brake pads and…