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EYE SPY: Strange strategy for reducing brake noise
April 24, 2019 by Allan Janssen

Customer spreads packing grease over brake parts to quiet the metal-on-metal grinding sound.

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EyeSpy: Visiting the lumber yard for vehicle repairs
March 25, 2019 by Adam Malik

Wood has served many purposes over the years – building homes to live in, furniture to relax on or touching after tempting fate. It was not meant for automotive repair. At least, not in the last 100 years or so.

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EyeSpy 7 | Touch Wood
March 25, 2019 by Adam Malik

Missed an episode? Go to the EyeSpy homepage to get caught up. DO YOU HAVE EYESPY WORTHY PICTURES? If you have pictures of unbelievably creative DIY repairs that had you instantly reaching for your camera [or phone] and you’d like

CARS_Magazine   Feature Auto Repair & ServiceMarket Research & StatisticsNews Oddities

NUMBERS: Stats That Put Our Industry Into Perspective
March 14, 2019 by Allan Janssen

    32% Percentage of employers who say they’re satisfied with the job high schools do in preparing grads for employment. Universities do better with 37% satisfaction. Colleges is the clear winner with 51% satisfaction. Hire Education Report, October 2018,

CARS_Magazine   Feature Business ManagementNews Oddities

The More Things Change: Invoicing Systems
March 14, 2019 by Allan Janssen

Our latest walk down memory lane takes a look at how invoicing systems have changed over the years. March 2019: Invoicing Systems The more things change? Take a look back at the quaint old days of the last century when

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EYE SPY: Tethered connection
February 19, 2019 by Allan Janssen

Seen anything crazy in the bay lately? Send us a photo and we’ll add it to our EyeSpy collection.

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EyeSpy 6 | Wheel Whepairs
February 5, 2019 by Adam Malik

Missed an episode? Go to the EyeSpy homepage to get caught up. DO YOU HAVE EYESPY WORTHY PICTURES? If you have pictures of unbelievably creative DIY repairs that had you instantly reaching for your camera [or phone] and you’d like

Auto Service World  Cars Magazine  Jobber News   News Auto Repair & ServiceCustomer RelationsNews Oddities

EYESPY: I think it’s still leaking!
January 31, 2019 by Allan Janssen

Yves Marceau sent in this pic of the undercarriage of a 2003 GMC Envoy that limped into his shop, Marceau Mécanique Auto in Saint-Damien-de-Buckland, Que. The owner of the vehicle had obviously done all he could do to keep the

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False alarm! HazMat call turns out to be motor oil
January 7, 2019 by Allan Janssen

Global News has reported on a recent call to Vancouver Fire and Rescue Service’s hazmat team about an unidentified substance at a downtown health centre. The lobby at Pender Health Centre on Pender Street in the city’s downtown east side