Jobber News Executive Outlook: JC Washbish

Jobber News reached out to leaders in the supply and distribution segment of the automotive aftermarket and asked them what they see happening in the industry over the next 12 months, how the segment can leverage technology, lasting impacts, lessons learned from last year and where success will be found in 2026. We will present their answers in alphabetical order over the coming weeks…

You can view the full feature in our January 2026 issue.

JC Washbish, President, CEO | Aftermarket Auto Parts Alliance

The automotive aftermarket ultimately remains a people business, driven by experience, relationships, and trust — and that’s exactly what will make 2026 great.

In 2026, the automotive aftermarket is focused on working smarter and faster through AI and predictive analytics. Companies are using these tools to optimize inventory, forecast demand and position parts where they’re needed most, reducing excess stock and improving availability. Smart routing technologies, along with early autonomous systems, are helping speed deliveries, lower transportation costs, and improve overall service reliability. Lessons from 2025 reinforced that resilience and flexibility are essential for navigating economic uncertainty, shifting consumer behavior, and ongoing supply chain disruption.

Success in 2026 depends on combining efficiency, speed and technical expertise. Leading distributors are simplifying SKUs, using AI to maintain lean but dependable inventory and delivering parts faster through strategically located mega hubs. High-tech segments, including ADAS, hybrid and EV components, and pick up accessories continue to expand, rewarding investment in training, diagnostics, and digital tools that support both professional technicians and DIY customers across a rapidly evolving and highly competitive aftermarket landscape today and beyond globally focused operations.

That said, AI is a tool — not a perfect one. It was used to draft the paragraphs above. It still struggles with nuance and real-world complexity, from data inconsistencies to simple errors like confusing “pick up” (to take hold of, lift) with “pickup” (a light truck), as seen above. People will continue to be the most important part of our industry: Customers, channel partners and employee team members. The automotive aftermarket ultimately remains a people business, driven by experience, relationships, and trust — and that’s exactly what will make 2026 great.