Repair information

Mitchell 1 says its new ProDemand software program represents the next generation in vehicle service data. Designed to deliver accurate repair information to help automotive technicians complete their jobs faster, easier and smarter, it is intuitive and easy to navigate. “ProDemand will change the way that automotive technicians repair vehicles,” says Gary Hixson, product manager for Mitchell 1. “The information that Mitchell 1 has collected over the past nine decades, combined with the experience to go with it, allows us to present repair, diagnostic and maintenance information in a consistent, easy-to-understand format.” ProDemand returns the information that is needed for a specific repair so technicians don’t have to search through multiple pages of results for the appropriate information. As soon as the technician begins typing, ProDemand generates a list of components to choose from. The repair module includes procedures, specifications, locations and diagrams relevant to the component or phrase that the technician is searching for. ProDemand also generates a filtered list of Diagnostic Trouble Codes (DTCs) before the technician finishes typing. Select the code and ProDemand navigates directly to the relevant test procedures, components, wiring diagrams and specifications. A list of required maintenance items is automatically generated based on mileage, indicator, timed and additional services. Technicians may also access the maintenance information as part of a lifetime services view in order to see the full task list. In ProDemand, fluid specifications and capacities are a click away, saving even more time. ProDemand includes related TSBs alongside the service information. Technicians can clearly see if any TSBs or recalls for the vehicle are applicable, with direct access to recommended procedures just a click away. Similarly, the ProDemand software provides wiring diagrams created in scalable vector graphics (SVGs) – not scanned from the OEM’s printed manual, which means they remain sharp at any enlargement. And ProDemand provides access to thousands of other users and their insightful tips, workarounds and troubleshooting successes.