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Jobber_News   Feature Jobbers & WDs

E-tailing A Growing Sales Opportunity For Jobbers
November 25, 2015 by Steve Pawlett

If your company doesn’t have a significant online presence, you’re missing an important growth opportunity. The automotive aftermarket’s fastest growing sales channel, e-tailing, is expanding at such a fast rate that many industry experts are predicting e-tailing revenue will double

Jobber_News   Feature Jobbers & WDs

Trail Blazers Wanted
November 25, 2015 by Steve Pawlett

The huge advances made in the gathering and harnessing of data from all types of sources, particularly in the automotive world, are so great it’s reached a tipping point, and the aftermarket is finding itself in a rather tenuous situation.

Jobber_News   Feature Jobbers & WDs

Critical Service And Repair Data Comes To The Heavy-Duty Market
November 25, 2015 by Tom Venetis

Until now, technicians and suppliers of aftermarket parts and service for heavy-duty vehicles could only look with envy at their cousins in the light-duty vehicle aftermarket. After years of negotiations and many formal and informal talks between vehicle OEMs and

Feature Jobbers & WDs

Knowing Your Coolants
November 25, 2015 by Tom Venetis

It used to be so easy when it came to automotive coolants. As a jobber, you simply had to carry a universal coolant, and that was enough for your service provider customers. You also knew that coolants would be changed

Jobber_News   Feature Jobbers & WDs

What’s Your Brand Challenge?
November 25, 2015 by Steve Pawlett

Are you in the process of creating or managing a corporate or personal brand? Do you want to learn as much as possible to succeed? We spoke with Boris Tsimerinov, a seasoned investment banker, advisor to private and public companies,

Jobber_News   Feature Jobbers & WDs

How “Smart” Bearings Will Change The Way You Do Business
November 25, 2015 by Steve Pawlett

Imagine a bearing that could detect problems, communicate wirelessly, and could take advantage of the inherent rotational energy to self-power the electronics. The SKF Insight is a new bearing health management technology that uses self-powered, intelligent wireless sensors in the

Jobber_News   Feature Jobbers & WDs

November 25, 2015 by Steve Pawlett

I have said often that it’s not where something is made that matters, but how it is made, or more accurately, how well it is made. News arising from Trans-Pacific Partnership negotiations have forced me to revisit my assertion. Hurriedly

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CARS_Magazine   Feature Auto Repair & ServiceMarket Research & Statistics

By The Numbers
November 1, 2015 by CARS Magazine

Stats that put the Canadian automotive aftermarket into perspective.

CARS_Magazine   Feature Auto Repair & ServiceBusiness Management

IT’S YOUR TURN: Is it time to give back?
November 1, 2015 by Allan Janssen

There’s tremendous personal satisfaction in helping people who haven’t had the same opportunities that you’ve had.

Brake Job
CARS_Magazine   Feature Auto Repair & Service

Combatting brake noise
November 1, 2015 by Jeff Taylor

It’s too easy to blame the materials when a customer complains of noisy brakes. Sometimes we helped create the problem by not being more thorough when we installed them.

Jobber_News   Feature Vehicle Technology

Modular Platforms… The End Of Parts Proliferation?
October 22, 2015 by Steve Pawlett

Three factors that have fuelled parts proliferation over the past decade – regulatory requirements for fuel economy (CAFE), shifting consumer demand, and increasing content – may soon be credited with reversing this trend. “I believe we have reached the peak

Jobber_News   Feature Business Management

The Evolution Of Customer Service
October 22, 2015 by Steve Pawlett

We recently moved to a new neighbourhood, and the weeks following the move involved the requisite trips to the local lumber, hardware, appliance, furniture, and grocery stores, as well as numerous stops at local eateries. During this accelerated shopping period