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Auto_Service_World   Feature

Putting the brakes on injuries
July 18, 2016 by By Jeff Taylor

Part 3 of 7 in an exclusive series

15-Diagnostic-Verus Edge-LowRes
CARS_Magazine   Feature

Diagnostic Tools: The Diagnostic Challenge
July 14, 2016 by Allan Janssen

Vehicle electronics have come a long way from the days of Electronic Programmable Read-Only Memory (EPROM) chips. Swapping out chips to change drivability parameters was the start of a technological revolution that has completely redefined vehicle diagnostics. EPROM chips gave

Jobber_News   Feature Business Management

Ware’s Automotive and Industrial Supply 2016 Jobber Of The Year
July 13, 2016 by Steve Pawlett

Jim Ware, with his sons Tim and Dave and their staff, work very hard to provide unbeatable service, and it shows. Just ask their customers. “They go above and beyond what other jobbers do,” says Jason Maderios, owner of Jay’s

Jobber_News   Feature Business Management

How To Build Filter Profits
July 13, 2016 by Tom Venetis

When it comes to profits, filters are often overlooked. It is not that jobbers are unaware of their profit potential; it’s more likely that many focus on lower-cost filters as they can be sold quickly, in great volumes, and appeal

Jobber_News   Feature Business Management

The Growing Threat Of Asbestos
July 13, 2016 by Steve Pawlett

The Canadian aftermarket is slowly waking up to the realization that asbestos is still coming into Canada in the form of imported brake friction products – and the volume at which it is entering the country continues to grow. According

Jobber_News   Feature Business Management

The Growing Complexity Of Customer Service
July 13, 2016 by Steve Pawlett

Customer service has always been an important factor for any business. It goes without saying that keeping customers happy is key in the quest to gain loyalty and keep customers coming back for more. Everybody, at some point or another,

Jobber_News   Feature Business Management

Five Key Tools That Will Boost Sales
July 13, 2016 by Steve Pawlett

Anticipating customer needs is a difficult challenge for any retailer. For jobbers managing a warehouse of auto parts, having every part for every job is impossible, but if you learn to utilize the wide array of analytical tools that are

Jobber_News   Feature Business Management

E-Commerce Continues To Expand
July 13, 2016 by Steve Pawlett

Consumers expect their auto parts buying experience to be enhanced with convenient, online tools. Roughly half of 1,000 vehicle owners surveyed by eBay had purchased auto parts online, and nearly one in five have purchased a vehicle online in the

Jobber_News   Feature Business Management

Top Retail Brake Sales Tips
July 13, 2016 by Steve Pawlett

When it comes to brake components, there are a myriad of options at all levels. The brake market is not so much driven by brand preference as it is by the reliability of the components you are handing over the

Jobber_News   Feature Business Management

Top Nine Retail Exhaust Tips
July 13, 2016 by Steve Pawlett

As many in the industry are aware, the performance exhaust market is an ever-evolving one, going from the fast and furious tuner market, to modern domestic muscle, to trucks and SUVs – seemingly at the drop of a hat. Here

Jobber_News   Feature Business ManagementJobbers & WDs

Motor Oil and Filter Sales Tips
July 13, 2016 by Steve Pawlett

Motor oil, oil filters, and air filters are product categories that play a key role in the aftermarket. They are part of basic regular maintenance, which is considered the lifeblood of a garage. But with the variety of items available

Jobber_News   Feature Business Management

You Are What You Measure
July 13, 2016 by Andrew Ross

The oft-used missive, “You can’t manage it, if you can’t measure it,” only goes so far. Inasmuch as you can’t run a business without some level of information on what is actually going on – or at the very least,