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Tomorrow’s Tech: Lane departure warning systems
May 25, 2016 by Jeff Taylor

This is the first in a series of article on changing vehicle technologies – exclusive to the AutoServiceWorld Knowledge Centre. Award-winning tech writer Jeff Taylor offers a look at some of the latest innovations in the automotive world, how they

Jobber_News   Feature

How Preparing A Business For Sale Is Like Rehearsing For A Theatre Performance
May 18, 2016 by Mark Borkowski

When entering the centre-stage spotlight, both the business owner and a star performer must know their roles, the script, the story, as well as the other major players and the roles they will play. The goal of both is to

Jobber_News   Feature

The A-B-Cs Of Social Media
May 18, 2016 by Martha Uniacke Breen

As a medium for promoting your products and services, connecting and interacting with customers and other stakeholders, communicating helpful and timely information, and consolidating and building your reputation as the go-to expert in your field, social media is the ideal

Jobber_News   Feature

7 Reports You Should Read
May 18, 2016 by Andrew Ross

publisher’s comment  |  with andrew ross, publisher  »  andrew@newcom.ca Access to a world of reports at your fingertips is probably one of the best aspects of our current information age, but sometimes it resembles more of a jungle than a

Jobber_News   Feature

Why Succession Planning Is Important
May 18, 2016 by Steve Pawlett

It is estimated that some 80% of private firms in Canada are family owned, and the majority of those have no succession plan. The aftermarket is a good reflection of this statistic, since it has a significant population of shop

Jobber_News   Feature

Meeting The Needs Of A Market In Transition
May 18, 2016 by Steve Pawlett

  Automotive Industries Association of Canada incoming chair Doug Reevey believes the most important part of his commitment to the association over the coming year is to continue to evolve AIA so that it remains a relevant business partner and

Jobber_News   Feature

Why You Should Sell Value Over Price
May 18, 2016 by Steve Pawlett

Consumer spending on automotive products increased about 4% in 2015 compared with the previous year, and the top eight premium product categories surged over 15% in dollar growth. Clearly, consumers are choosing quality over price. Popular growth categories include synthetic

Jobber_News   Feature

Succession Planning: How To Leave Your Business In Good Hands
May 18, 2016 by Donald Cooper MBS, CSP, HOF

When the time comes for you to leave your business, will you be ready? Succession planning is absolutely essential to making a smooth transition to new ownership and management. You need to give it a good deal of thought in

Jobber_News   Feature

Millennials Are Re-inventing The DIY Market
May 18, 2016 by Steve Pawlett

For years, industry pundits have been telling us the do-it-yourself market is declining as boomers become older and move out of the market or die off. The younger generations of car owners who follow the boomers, we have been told,

Jobber_News   Feature

How To Navigate Expanding Motor Oil Specs
May 18, 2016 by Tom Venitis

Motor oils are growing more complex. Jobbers not only have to keep ahead of the changes that have happened with motor oils now; they now have to get up to speed on the fast-approaching ILSAC GF-6 standard for motor oils

Feature

THEY DON’T BUILD ’EM LIKE THEY USED TO
May 18, 2016 by Steve Pawlett

publisher’s comment  |  with andrew ross, publisher  »  andrew@newcom.ca They just don’t build cars like they used to. More importantly, though, those who build them don’t see them the way they used to – and neither do those who drive

Mechanic discussing car with young woman
CARS_Magazine   Feature Business Management

Management: The Relationship Rule
May 4, 2016 by Andrew Brooks

It’s an accepted truism in business that doing what you can to keep existing customers is a better strategy for business growth than chasing new ones. Not only does it cost more to get new customers, but when new competitors