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       Video Auto Repair & Service

ASW Podcast 004 Daren Hodgson on when our trade should reopen
April 20, 2020 by Allan Janssen

Daren Hodgson, owner of Atelier D.H. Tech Pro in Ste-Marthe, Quebec., has strong views about our responsibilities as an industry — and as a society — to halt the spread of coronavirus. Reopening the Quebec auto repair trade may be…

       Video Business ManagementPodcast

ASW Podcast 003 Bob Greenwood on the new reality of retail
April 17, 2020 by Allan Janssen

In the face of a pandemic, all the rules of retail have changed. Management expert Bob Greenwood offers a primer on how we’re going to have to look at business through new eyes. We’ve got the details in Episode 3…

       Video Customer Relations

ASW Podcast 002 Bob Ward on communicating safety
April 17, 2020 by Allan Janssen

For Bob Ward, owner of The Auto Guys in St. Thomas, Ont., the key to staying viable during the ongoing pandemic is to telegraph to customers just how seriously you are taking the threat to public health. Safety — yours…

       Video Business ManagementPodcast

ASW Podcast 001 Scott Eccles on helping fellow business owners
April 12, 2020 by Allan Janssen

Scott Eccles, in Dundas, Ont., came up with a great way to help fellow business owners in town who aren’t able to keep their doors open during the coronavirus pandemic. We get the details in Episode 1 of our new…