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Video Business ManagementService Advisor and Selling Greenwood’s Garage | Season 3, Episode 16
April 24, 2020 by
Allan Janssen
Repair shops, service bays, and parts operations are simply not changing fast enough to keep up with advancing vehicle technology and evolving consumer expectations. Are jobbers, shop owners, and technicians in denial about what’s going on in the marketplace?…
Video Business Management Greenwood’s Garage | Season 3, Episode 15 | Are you in denial?
April 10, 2020 by
Allan Janssen
Are jobbers, shop owners, and technicians in denial about what’s going on in the marketplace? It seems so to management consultant Bob Greenwood.
Video Business ManagementConsumer trendsLead Story Greenwood’s Garage | Season 3 | Episode 14: Who are you attracting?
March 23, 2020 by
Allan Janssen
Who are you attracting to your business? Management consultant Bob Greenwood says the profitability of your shop is directly related to the kind of clientele you have. Taking in everyone who walks in the door, might lead to a high…
Video Business ManagementConsumer trendsCustomer Relations Greenwood’s Garage | Season 3 | Episode 13 – Why CRM Matters
February 25, 2020 by
Bob Greenwood
Why CRM Matters! Customer relationship management starts and ends with effective communication, management consultant Bob Greenwood says in his latest Greenwood’s Garage video. It’s an enormous topic affecting all businesses. “It is important to acknowledge that your business…
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