The Monaco Group has named Richard Gauthier as its new technical training services director for the regional group of companies serving Ottawa, Kingston, Gatineau and all points in between.
Gauthier’s responsibilities include the preparation of technical training sessions in areas where customers feel they need more clarity, developing short technical videos that will assist in installer productivity and responding to online technical assistance service calls made by Smart Choice customers.
Richard’s experience as a licensed tech spans over 30 years. He has focused on electrical and driveability issues over his career both as a technician and an instructer. Richard looks forward to assisting Smart Choice customers to diagnose and resolve complex issues.