It has been a tough start to the year for the automotive aftermarket in Canada. Another friend and leader of the industry has died. Dale Devlin died Jan. 21 surrounded by his family. He was the owner of Halton Automotive…
The first-ever “Brake Weekend- The Gathering of Brake Experts” presented by the Brake Manufacturers Council (BMC), a product council of the Automotive Aftermarket Suppliers Association (AASA), and the Friction Materials Standards Institute (FMSI), will celebrate the automotive brake industry. True…
Shell-shocked GM workers streamed into the rain and chill wind after their union sent them home on Monday amid word that their plant would be closing by the end of 2019, dealing a blow to a city and region once…
New light vehicle sales in August, as estimated by DesRosiers Automotive Consultants, were down 8.9% from August 2019 levels. Sales reached an estimated total of 165,837 units sold in August 2020, down from the estimated 182,040 units sold in the…
DesRosiers Automotive Consultants (DAC) estimates 165,837 new light vehicle sold in Canada during the month of August. It was a month, says DAC managing partner Andrew King, that saw “mixed and unstable provincial performance across the country.” The same could…
Perhaps given the big push needed by the COVID-19 pandemic, many automotive repair and service shops implemented contactless touchpoints for consumers. And it seems that many customers are happy their shops did. Initiatives like contactless service, remote service, online service…
Workers at auto body shops deliberately damaged cars, installed used parts but billed for new ones, or invoiced for phantom repairs, according to an investigation by a Canadian insurer that is calling on government to help in curbing the problem.…
Organizers and supporters of the new “Repair It Right” program issued a rallying cry for industry unity on Tuesday night. About 35 people – representing provincial and national associations, parts distributors, manufacturers, repair chains, and industry trade publications – were asked…
Call it the art of the non-deal. As the fourth round of talks in the North American Free Trade Agreement renegotiation begins this week near Washington, a consensus is growing that a series of untenable U.S. bargaining positions is part…
September data signalled a sharp and accelerated improvement in overall operating conditions across the Canadian manufacturing sector. A robust rise in new work helped to boost output levels further and stimulate job creation. As a result, panel members reported a…
Tenneco Automotive has launched its annual “Shocktober” consumer promotion, designed to allow performance enthusiasts to save a little money while upgrading their shocks and struts. During the promotion, qualifying two- and four-product purchases of Rancho performance suspension and shocks will earn buyers…
DesRosiers Automotive Consultants reports stable light vehicle sales in Canada last month. There were approximately 160,216 units sold, down 0.6% from October 2018 when 161,125 units were sold. Although passenger car sales fell 14.8%, a 5.0% increase in light truck…
The flying cars depicted in science fiction classics such as “Blade Runner” and “The Fifth Element” have long been seen as flights of fancy, but their arrival is closer than you think. At least a dozen companies are prototyping or…
Shops are not female-friendly and haven’t been for decades. In the face of a massive technician shortage, the industry needs to change its image to appeal more to a broader talent base, a group of female shop leaders advised. During…
Keystone Automotive Operations has added a custom vehicle “visualizer” into its popular web portal, eKeystone.com Described as “the perfect complimentary sales tool for jobbers, dealerships, and accessory manufacturers,” Interactive Garage allows them to demonstrate to their customers exactly how selected…
The client experience matters. No doubt that many shops are going through tough times these days. Are you stopping to think, rather than react? “The most effective way for management to deal with challenging times is to stop, take a…