Shops can now use Voyo cellular telematics controllers to implement vehicle data remotely into their Shop-Ware system after a partnership was announced between Shop-ware and Voyomotive. Features include service-related PIDs, scan tool level diagnostics, and third-party predictive analytics. Shop-Ware recently added DVX (Digital Vehicle Experience). Within the Shop-Ware platform, shop staff can use two-way texting or a live chat messenger to communicate with customers. The Voyo controllers provide access to embedded vehicle data not available from standard telematics systems. When a condition requiring service occurs, a repair record is automatically created within Shop-Ware for approval by a manager. Service information and alerts include odometer value, low remaining oil life and “check engine light” status.
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