Auto Service World
Feature   April 1, 2010   by Auto Service World

White Paper Discusses the Need for OE Collision Repair Information

Repair information provider Alldata LLC has released a white paper discussing the need for collision repair facilities to have vehicle manufacturers’ OE repair information.

“The people who build the cars have the final word on how to repair them after a collision,” says Dan Espersen, Alldata senior program manager for collision.

According to the white paper, new and ever-evolving technologies, economic pressures, and requirements mandated by insurance company agreements all put enormous pressure on collision shops.

With slim profit margins and labour rates held in place by market forces, increased productivity is becoming essential to survival.

“This white paper resulted from talking to a lot of people who are living with today’s business and economic challenges,” says Espersen. “It confirmed for me what I already knew: that OE information can help mitigate a lot of the issues facing shops today.”

The white paper is available to view at

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