Auto Service World
News   October 8, 2002   by Auto Service World

PREVIEW: Action Demos Announced for International Autobody Congress & Exposition

The International Autobody Congress & Exposition (NACE) Action Demonstration Arena will showcase live demonstrations on the processes of auto glass installation, resistance spot welding, panel bonding, aluminum welding and airbags at the International Autobody Congress & Exposition (NACE).
Being held December 5 to 8, at the Dallas Convention Center in Dallas, Tx., NACE caters to all aspects of the autobody trade and the addition of the demonstrations is expected to be a big draw.
There is no cost to attend and tickets are not required for these one-hour action demos to be given by industry experts.
The first demo will be auto glass installation at noon on Friday, Dec. 6, followed by resistance spot welding at 2 p.m. On Saturday, Dec. 7, a panel bonding demo will be held at 11 a.m., followed by aluminum welding at 1 p.m. and airbags at 3 p.m. All demos will take place on the NACE Exposition floor.
"These action-packed demos are an extension of the NACE educational program. Each demo shows a complete process, with ample time allotted for questions from attendees," said Tol Kincaid, NACE show manager.
The Action Demonstration Arena was added to NACE in 2001 during which standing-room-only crowds turned out for demonstrations of the latest collision repair techniques. This year, the arena has been expanded to provide more space and additional seating.
NACE 2002 will be held Dec. 5-8, at the Dallas Convention Center and is expected to draw an attendance of 30,000-plus from around the globe. It will feature more than 60 timely educational sessions, an Exposition with 500+ exhibiting companies, a keynote address by George Bush, the 41st President of the United States, and a live performance by comedian and actor Bill Cosby.
Education sessions include:
 Jobber Track – A track has been designed specifically for the Jobbers this year. It will be offered on Thursday, December 5. The cost is $150 for the entire day (includes two sessions and lunch). Individual tickets may be purchased – $75 for each session and $25 for the luncheon.

 Small Shop Track – Courses designed to address the needs of the small shop owner / manager, or those new to the industry. In addition to the Small Shop Track, NACE recommends all management track sessions for small shops.

 Certain sessions have been recommended for dealer bodyshop professionals. – Look for courses coded with ‘D logo’ denoting dealer focused track.

 Spanish Language Classes – Offered by I-CAR and in the NACE Technical Track.

 ARMS Luncheon – If you plan to attend the ARMS program on Thursday, December 5, you will want to add the optional luncheon to your itinerary. Tickets may be purchased for $25 each.
Schedule of Events
For more information, visit
Thursday, December 5
7:00 a.m. 7:00 p.m. Shuttle Service
*Hours extended to accommodate the Big ‘D’ Welcome Party
7:30 a.m. 6:30 p.m.
 Attendee Registration Open
 Exhibitor Registration Open
 International Business Center Open
 Press Room Open

8:00 a.m. 12:00 p.m. I-CAR Technical Training
 IC-01 (I-CAR): Structural Parts Steel Program 3 (Frames)
 IC-02 (I-CAR): Welding & Cutting Steel Program 4 (STRSW)
 IC-03 (I-CAR): Pegamento Adhesivo (Adhesive Bonding) – Spanish logo
 IC-04 (I-CAR): Refinishing Program 3 (Color Matching & Application)(continued at 1:00 p.m. 5:00 p.m.)

8:30 a.m. 10:00 a.m. Congress Seminars
 TH-01 (Management): Contracts: Do You Know What You’re Signing?
 TH-02 (Management): Attracting, Motivating & Retaining Good Employees
 TH-03 (Technical): Proper Towing Procedures
 TH-04 (Small Shop): Working Small & Effective
8:30 a.m. 11:30 a.m. Congress Workshop
 TH-05 (Management): ARMS 2002 Part 1
8:30 a.m. 11:30 a.m. Jobber Workshop
 JO-01 (Jobber): Customer Segmentation & Differentiation: Treating Your Best Customers Best
10:00 a.m. 12:00 p.m. NAII Class
 NA-01 (NAII): Insurance & Auto Repair: Issues 2003
10:30 a.m. 12:00 p.m. Congress Seminars
 TH-06 (Management): Front Office Staffing: Wish You Could Clone Yourself?
 TH-07 (Management): A Look at Internet Claims Handling
 TH-08 (Technical): Safe Airbag Techniques Understanding the Restraint System
 TH-09 (Industry): Damage Analysis with an Estimating Focus
11:45 a.m. 1:15 p.m. Luncheons
 OL-01 (Management): ARMS Luncheon
 J0-02 (Jobber): Jobber Luncheon
1:00 p.m. 5:00 p.m. I-CAR Technical Training
 IC-04 (I-CAR): Refinishing Program 3 (Color Application & Matching) (continued).
 IC-05 (I-CAR): Structural Parts Steel Program 3 (Frames)
 IC-06 (I-CAR): Corrosion Protection Program 1
 IC-07 (I-CAR): Programa de Plasticos 2 (Plastics Program 2) Spanish logo
1:30 p.m. 3:00 p.m. Congress Seminars
 TH-10 (Management): Profitable Strategies for Collecting Old Debts
 TH-11 (Management): Avoiding Concessions in DRP’s
 TH-12 (Technical): Entry Level Welding
 TH-13 (Small Shop): Planning & Forecasting: Best Practices for the Small Shop
 TH-14 (Lifestyle): The Essence of Aromatherapy
1:30 p.m. 4:30 p.m. Congress Workshop
 TH-15 (Management): ARMS 2002 Part II
1:30 p.m. 4:30 p.m. Jobber Workshop
 JO-03 (Jobber): 10 Things Your Customers Wish You Did
3:30 p.m. 5:00 p.m. Congress Seminars
 TH-16 (Management): Building Better Business Practices for Your Shop with Accounting Software
 TH-17 (Management): The Impact of Negotiation
 TH-18 (Management): Estimating Do I Charge for That?
 TH-19 (Technical): Beyond Bonding Composite Repair with Laminating Techniques
 TH-20 (Lifestyle): The Art of Feng Shui
7:00 p.m. 10:00 p.m. Big ‘D’ Welcome Party & Rodeo
(buses depart at 6:30 p.m.)

Friday, December 6
7:00 a.m. 6:30 p.m. Shuttle Service
7:30 a.m. 6:00 p.m.
 Attendee Registration Open
 Exhibitor Registration Open
 International Business Center Open
 Press Room Open
8:30 a.m. 10:00 a.m. NACE 2002 General Session (doors open at 8:00 a.m.)
10:00 a.m. 6:00 p.m. NACE 2002 Exposition
10:30 a.m. 4:00 p.m. Tours
 Cookin’ with Carol at the Dallas World Aquarium
 A Day of Wellness @ Copper Clinic
11:00 a.m. 3:30 p.m. Tour
 The American Women’s Museum
12:00 p.m. 1:00 p.m. Action Demonstration
 Auto Glass Installation
2:00 p.m. 3:00 p.m. Action Demonstraton
 Resistance Spot Welding
4:00 p.m. 5:30 p.m. Congress Seminars
 FR-21 (Management): The Art of Managing Assignments & Missed DRP Opportunities
 FR-22 (Management): Estimating Do I Charge for That?
 FR-23 (Management): A Fresh Look at Cycle Times
 FR-24 (Technical): Speeding Up the Paint Shop
 FR-25 (Small Shop): Benchmarking Collision Center Performance
 FR-26 (Industry): Meeting the Challenges of Today’s Global Collision Repair Industry
 FR-27 (Industry): A Close-Up Look at Diminished Value & Post Repair Inspection
6:30 p.m. Exhibitor Hospitality Night

Saturday, December 7
7:00 a.m. 6:30 p.m. Shuttle Service
(Hours extended to accommodate the Saturday Night Party)
7:30 a.m. 6:30 p.m.
 Attendee Registration Open
 Exhibitor Registration Open
 International Business Center Open
 Press Room Open
8:00 a.m. 11:00 a.m. Congress Workshops
 SA-28 (Management): Know You are Winning
 SA-29 (Management): Compensation Plans: What’s Right for Your Employees?
8:30 a.m. 10:00 a.m. Congress Seminars
 SA-30 (Management): Buying Business Insuran
ce Coverages You May Not Have Considered
 SA-31 (Management): Building Value in a Sustainable Business
 SA-32 (Technical): Reacabado (Refinishing)
 SA-33 (Technical): Make More $$ By Using Helpers and Team Members
 SA-34 (Lifestyle): Self-Defense Basics
10:00 a.m. 6:00 p.m. NACE 2002 Exposition
11:00 a.m. 12:00 p.m. Action Demonstration
 Panel Bonding
11:30 a.m. 1:00 p.m. Saturday Townhall Luncheon (Doors open at 11:00 a.m.)
1:00 p.m. 2:00 p.m. Action Demonstration
 Aluminum Welding
3:00 p.m. 4:00 p.m. Action Demonstration
 Airbags
4:00 p.m. 4:30 p.m. NACE 2002 Press Conference
4:00 p.m. 5:30 p.m. Congress Seminars
 SA-35 (Management): Competing Against the "Big Guys" in Today’s Challenging Marketplace
 SA-36 (Management): Creating a Legacy Bringing the Next Generation into Your Family Business
 SA-37 (Management): Production and Work Flow: Getting Big $ Out of Small Boxes
 SA-38 (Technical): New Vehicle Technologies What’s Coming Down the Road?
 SA-39 (Technical): Soldadura del MIG (Welding Steel)- Spanish logo
 SA-40 (Industry): Staying Compliant Tips from OSHA and the EPA
 SA-41 (Lifestyle): Life is What Happens to You While You’re Making Other Plans
8:00 p.m. 9:00 p.m. Saturday Night with Bill Cosby Sponsored by "Mitchell logo" (Doors open at 7:30 p.m.)

Sunday, December 8
7:30 a.m. 4:00 p.m. Shuttle Service
8:00 a.m. 3:00 p.m.
 Attendee Registration Open
 Exhibitor Registration Open
 International Business Center Open
 Press Room Open
8:30 a.m. 10:00 a.m. Congress Seminars
 SU-42 (Management): Managing Multiple Centers Getting to Two or More
 SU-43 (Management): Planning & Forecasting The Way to Increased Profits
 SU-44 (Management): Establishing Customer Expectations
 SU-45 (Technical): Frames & Measurements
 SU-46 (Small Shop): Marketing Like the Big Guys
 SU-47 (Lifestyle): Please Pick Up After Yourself, Your Mother Doesn’t Work Here
10:00 a.m. 3:00 p.m. NACE Exposition

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