Auto Service World
News   May 20, 2003   by Auto Service World

Point-of-Sale System Eases Car Dealer Parts Sales


The Reynolds and Reynolds Company has announced the release of SmartScan Point of Sale, a new bar code scanning solution designed to increase counter productivity, reduce errors and maintain real-time inventories in automotive parts departments.
SmartScan Point of Sale helps parts departments reduce the amount of time required to process a customer invoice when handling parts that contain bar- code labels. It incorporates a hand-held scanner that enables a counterperson to reduce bar code scanning time by 70%. The solution virtually eliminates data entry mistakes and also automatically updates parts inventory levels.
“SmartScan Point of Sale automates a tedious clerical task and dramatically increases parts counter productivity. With this solution, technicians can invoice customers faster and spend more time repairing vehicles than working at the counter,” said Gillis West, Fixed Operations solutions executive for Reynolds.
Pilot customers using SmartScan Point of Sale have reported time savings in addition to increased data accuracy. “I’ve noticed that customers at the retail counter are much more trusting of parts scanned with the Point of Scale scanners than compared to parts numbers that are typed. This product helps to move our parts department into the 21st century,” said Mike Guyler, dealer principal, Guyler Buick Pontiac GMC Truck.
SmartScan Point of Sale seamlessly integrates with the Reynolds dealer management system and can be used in both wholesale and retail transactions, from the front counter to the back counter. It is compliant with most car company parts number coding systems.