Auto Service World
News   July 14, 2008   by Auto Service World

Penske Program Gets ASE Nod

Penske Truck Leasing announced it received certification from the National Institute of Automotive Service Excellence (ASE) for the company’s Continuing Automotive Service Education (CASE) program.
Penske is the first and only truck leasing, rental and logistics provider to earn an ASE certification for a program of this kind.
Penske’s CASE-recognized technician certification program is designed to enhance the skills of its 5,000 U.S. vehicle maintenance technicians and customer service representatives, who service more than 200,000 vehicles.
The three-tiered program uses Web-based, hands-on and classroom training methods.
Penske expects to fully implement its ASE-certified CASE training program companywide over the next 18 months.
“The automotive community is proud of Penske’s commitment to a quality in-house technician training program,” said Tim Zilke, president, ASE.
In addition to its new CASE program, each vehicle maintenance technician from Penske Truck Leasing typically receives 40 hours of training annually.
Mark Oliver, senior vice president – field maintenance, noted the CASE program is vital in today’s marketplace.
“Maximizing vehicle performance and safety for our customers is at the heart of our efforts to have the industry’s best-trained technicians. Improving the qualifications and skills of our people is central to meeting this objective,” he said.
Penske Truck Leasing Co., L.P., headquartered in Reading, Pa., is a joint venture among Penske Corporation, Penske Automotive Group and General Electric.

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