Auto Service World
Feature   July 1, 2009   by Auto Service World

Newfoundland Collision Repair Facility Named Bodyshop Of The Year

Carstar Collision Centre in St. John’s, Nfld., has been named the inaugural winner of the Bodyshop Magazine Bodyshop of the Year Award.

“Carstar Collision Centre was named to the award, the first year it has been presented, due to the overwhelmingly positive feedback we received for nominated businesses,” says Bodyshop Magazine publisher Andrew Ross. Bodyshop Magazine is a sister publication to Jobber News, where Ross continues to serve as publisher and editor.

“From all accounts the ownership, management, and the entire team are focused on ensuring a positive customer experience and on working well with their supplier and insurance partners.”

They are also very involved in industry association work as well as promoting the industry through their work with local schools, he adds.

“You don’t do this to get recognized, but then to all of a sudden get recognized by your peers and industry partners is just fantastic,” says Ray Cranford, general manager. “It’s great to be able to share this sort of award with our staff.

“We’ve got a great team here, right from the ownership on down to the guys in the shop, and this is a real credit to everyone’s hard work.”

The business was selected from nominated shops across Canada.

The 8,500-square-foot facility was opened by franchisee Doug Russell in 2006 at a cost of some $1.6 million to accommodate the rapid growth the business was experiencing. Russell, who has more than 25 years of experience in the collision repair business, joined the network in 2005. He also operates a local GM dealership, Terra Nova Motors.

A full profile of the Bodyshop of the Year is in the June issue of Bodyshop Magazine, available online at

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