Auto Service World
News   January 19, 2016   by Steve Pawlett

Mitchell 1 Introduces Improved Scheduler


Mitchell 1 has announced the latest release of its Manager SE shop management software, version 7.0, which contains a completely overhauled scheduler feature that will significantly improve the way auto repair businesses set customer appointments and schedule shop resources such as personnel, bays and equipment.

This new generation of shop scheduler/calendar is built into the Manager SE system at no additional charge. The user interface is graphical with drag-and-drop functionality that is intuitive and easy to use. The tool helps shops visually schedule their workload and improve workflow by maximizing available resources, including technicians, bays and specialty equipment.

The new Scheduler offers:

  • Calendar that may be viewed by day, week or month, with a Resource View that allows shops to view the calendar by technician or resource
  • Scheduled appointments link to a customer, vehicle, technician or resource
  • Canned jobs can be added to an appointment to streamline generation of the estimate
  • Ability to create orders from a schedule and initialize an order with canned jobs
  • Full control to configure with technicians, resources, employee holidays and shop hours
  • Appointments tab that displays events in a searchable and sortable work-in-progress view
  • Ability to create shop calendar events that are not related to work orders
  • An updated scheduled event report that details the shop’s calendar
  • Updated technician setup including employee work hours and personal information
  • Auto schedule option to schedule follow-up appointments when posting an order
  • * Warnings that display when resources are double-booked, giving shops better control and helping them avoid scheduling conflicts
  • Color coding by technicians and resources to allow at-a-glance insight into workload











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