Auto Service World
News   January 14, 2003   by Auto Service World

Federal-Mogul Honoured by Aftermarket Auto Parts Alliance

For the second consecutive year, Federal-Mogul Corporation has been chosen “Supplier of the Year” by Aftermarket Auto Parts Alliance, Inc., which operates stores under the Auto Value name in Canada.
Federal-Mogul was selected Supplier of the Year for 2002 by the 57 independent parts distributors who belong to the Alliance group in the United States, Canada and Mexico.
Federal-Mogul earned the highest total score among Alliance suppliers in eight performance categories covering marketing support, training, personnel, shipping, installer and retailer promotions, private- label manufacturing, and remanufacturing.
The Supplier of the Year award was one of three awards presented to Federal-Mogul by Alliance Chairman Tim Lee and President and Chief Executive Officer Richard H. Morgan at the group’s annual meeting in Boca Raton, Florida. Federal-Mogul also was honoured for having the best installer marketing program (for Wagner ThermoQuiet brake pads), and the best training program.
“Being named Alliance Supplier of the Year for two years running is a tribute to the entire Federal-Mogul organization,” Morgan said. “This recognition means a lot because it comes directly from our shareholders — the Alliance distributors who provide aftermarket products to more than 3,600 auto parts stores and 2,000 service centers throughout North America.”
Accepting the awards for Federal-Mogul were Joseph Felicelli, senior vice president, worldwide aftermarket operations; Bob Egan, vice president, aftermarket sales – the Americas; Roy Kent, director of program distribution; Mike Holland, general manager, aftermarket sales – Canada; Pete Witkamp, national program group sales manager; and Susan Lynn, program distribution sales representative.
“We are extremely honoured to win these awards from our largest aftermarket customer,” Felicelli said. “Our goal is to perform at an extremely high level, continue raising the performance bar, and ultimately be the best at serving our customers’ needs. Winning these awards shows that we are achieving that goal.” Egan observed: “Although Alliance members are dispersed across North America and service different local markets, they have a common need for great products and world-class service. It has taken a true team effort to delight Alliance members to the extent that they have chosen Federal-Mogul as the best supplier two years in a row.” Added Kent: “Winning these performance awards from this highly regarded customer is a credit to everyone at Federal-Mogul who has worked hard to deliver the most effective training, marketing and promotional support.”