Auto Service World
News   June 9, 2010   by Auto Service World

Fall Conference Features Customer Focused Technologies


Automotive aftermarket professionals who utilize business technology are urged to make plans to attend the MEMA Technology Council (MTC) Annual Fall Conference, slated for Sunday, Oct. 10, through Tuesday, Oct. 12, in Marco Island, Fla.
Attendees will include those whose responsibilities involve customer service, business support, e-commerce, information services, cataloguing, forecasting and supply chain.
“The MTC Fall Conference is the only event that focuses on the needs of technology professionals in aftermarket supplier industry,” noted Chris Gardner, MTC group executive and vice president, Automotive Aftermarket Suppliers Association (AASA). “At this year’s event, technologies that enable suppliers to meet customer requirements will be emphasized.”
A major highlight of the 2010 Fall Conference will be the Customer Roundtables. Representatives from Uni-Select, Auto Wares and other major automotive aftermarket channel partners will discuss their companies’ e-commerce programs, future growth plans and initiatives.

Other conference features will include:
–Future vehicle technologies and how they will impact the aftermarket
–How to establish a data management services department within a manufacturer’s operations
–Current state of the repair professional, repair shop and use of e-commerce technology
–OptiCat: New production tools for suppliers and data receivers
–Monitoring your products, logos, brands on the Web
–Data Management: The four Cs of enablement – content, convergence, conveyance and catalogue
–Supplier-only session – e-commerce directory, customer matrix, special ordering

More details, the conference agenda and registration information are available on the Fall Conference page of the MTC Web site.
The first registration for MTC member companies is free, and additional employees can attend at a discounted rate. Channel partners (warehouse distributors, groups and retailers) can attend for half the normal registration fee.
Pricedex Software is the premier event sponsor and sponsor of the annual “Banquet on the Beach.” Experian Automotive is the Welcome Reception sponsor. Other sponsors to date are Autologue, GCommerce and OptiCat.
For more information about the MTC, contact Chris Gardner, cgardner@mema.org.

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