Auto Service World
News   July 6, 2015   by Auto Service World

Eagle Software Updated

#aftermarket – Epicor Software Corporation has announced a new, feature-rich version of its popular Epicor Eagle for the Automotive Aftermarket business management software. The new software offers dozens of additional timesaving features, including embedded Epicor Compass analytics; active viewers that provide for easy updates to inventory, customer and vendor records; and the availability of weekly eCatalog updates. A number of these new features are available through the optional, free Epicor Eagle N Series interface, which offers dramatically streamlined process flows designed to help users of all skill levels leverage the full power of their Epicor Eagle software.

Epicor Eagle for the Automotive Aftermarket now enables users to conduct Compass queries within the Inventory Maintenance, Customer Maintenance, and Vendor Maintenance screens without the need to launch a separate application. In addition, these screens now feature active viewers that facilitate fast, easy changes to inventory, customer, and vendor records through a convenient spreadsheet grid. Among several new accounting capabilities in the latest version are significantly improved general ledger balancing and integration with QuickBooks software.

The automotive aftermarket solution can now also support weekly Epicor eCatalogue updates via the Internet through the Epicor PartExpert Dynamic Updates feature. These updates are automatically downloaded to the user’s registered data server and include only part files that have been changed or added since the last comprehensive eCatalogue update. This new feature enables Epicor Eagle users to more quickly access the latest parts and application information to increase sales and customer loyalty.

Epicor Eagle users will also find both expanded and increasingly accessible software support through a live “Chat” feature with Eagle Advice Line professionals, online access to the Epicor Eagle user community, and integrated, optional Epicor Training on Demand. The new Training on Demand feature comprises a library of more than 300 video-based training modules specific to the Epicor Eagle for the Automotive Aftermarket solution.

“Epicor Eagle is designed to help jobbers and distributors out-service retail chains and other large competitors,” said Scott Thompson, vice president, automotive, distribution and retail solutions for Epicor. “This software helps even single-store businesses apply the latest best practices and world-class tools in establishing a significantly more competitive enterprise. The dozens of new features can help Eagle users maximize their advantage over large retailers by delivering a truly differentiated customer experience.”

The optional, free Epicor Eagle N Series interface features modern, intuitive navigation and design. Seamless workflows simplify business-critical processes, while real-time, in-context business intelligence enables timely decisions and rapid problem-solving. The system offers instant access, multi-channel support and training, and it is easy to install, maintain and extend. Primary benefits include compliant technology for future Microsoft Windows releases, modern design offering a better visual representation of applications and easier navigation, ability to complete the same tasks in fewer steps, real-time access to information from within applications, and seamless transition from Epicor Eagle for Windows to Epicor Eagle .NET. Additionally, the Epicor Eagle N Series interface can be activated on a per-terminal basis, allowing for a targeted introduction within a parts business.

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