Auto Service World
News   March 11, 2009   by Auto Service World

Carquest School of Business Session Announced

The next Carquest School of Business will take place April 26th-May 1st at the Sloan Family Building for Aftermarket Studies on the campus of Northwood University in Midland, Mich., and for the first time will include owners and managers of Tech-Net Professional Auto Service centres.

The Carquest School of Business, a collaboration of Carquest, the University of the Aftermarket and Northwood University’s Richard DeVos Graduate School of Management, conducted its second session for Carquest independent store owners in late February.

“Our goal in creating the Carquest School of Business was to help our independent store owners and their customers identify and apply the very latest and best strategies for continuing their growth in today’s highly competitive business environment,” said Mike DeSorbo, MAAP, vice president for General Parts, Inc. and Carquest. “Participating in this four-and-a-half-day program is, above all, an investment in the business owner’s long-term success.”

Launched in December, the Carquest School of Business is a four-and-a-half-day business management experience focusing on relevant, timely strategies for increasing sales, operational efficiency and profitability of Carquest independent stores and customer businesses. The two sessions held to date have attracted nearly full classes and received high marks from participants.

Topics covered in the Carquest School of Business include Processes Development, Strategy & Vision, Brand Management, Financial Management, Sales Management, Employee Management, and Customer Retention. Content is customized to address the specific interests and concerns of participants. The daily schedule features lectures, group assignments, roundtable discussions and networking sessions.

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