#aftermarket – The Canadian Automobile Association (CAA) has announced the launch of the Apple Watch version of Service Tracker for the CAA app.
CAA added Service Tracker to its Apple and Android smartphone apps in Ontario a year ago, allowing members to easily track the location of their assigned service vehicle in real time. Using GPS, Service Tracker allows members to see exactly when their service vehicle will arrive.
Soon, a quick glance at your Apple Watch will do the same thing, becoming the first roadside assistance app configured for this new product.
“Our Service Tracker function on Apple Watch is the state-of-the-art version of roadside assistance,” said Jeff Walker, CAA chief strategy officer. “With the new Apple Watch functionality, members get the peace of mind they’ve always had with CAA, plus they get the latest technology, making their experience even more seamless.”
The Service Tracker function on Apple Watch allows Members to track the status of the call, be notified of any changes to their call status, check the ETA and, where available, see the location of the dispatched truck in relation to their vehicle through a map display.
The Apple Watch is proving to be Apple’s most successful product launch so far, with over seven million sold since it became available on April 24, 2015.
Service Tracker for Apple Watch will roll out in Ontario in July 2015, and in other Canadian markets and the United States beginning later this year. CAA’s industry-leading roadside assistance continues to be available to Members through regular web and 24/7 call centre channels, allowing Members access to CAA services any way they want. In Ontario, Service Tracker functionality is also available from CAA Club and Mobile web sites.
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