Auto Service World
Feature   August 1, 2001   by Auto Service World


PPG Introduces Advanced Estimating Course

PPG has introduced an advanced collision repair estimating course designed to help attendees improve organizational throughput, productivity, sales and profits by preparing a more technically correct estimate.

The one-day course, titled Estimate Plus, covers the application of P-Page Logic and the impact of an accurate estimate on throughput and cycle time, customer/policy holder retention, employee retention/recruitment, and insurance company relations and referrals.

“By focusing on the mechanics of the estimate, this practical class will have an immediate impact on the profitability of a collision repair business,” said Ned Perry, director of training for PPG Canada. “Of course creating more accurate estimates will also impact favorably on customer satisfaction and a collision shop’s repeat and referral business.”

Estimate Plus is one of seven comprehensive training courses offered in PPG’s MVP Collision Center Management series.

Students will receive a manual, supportive materials and a certificate of completion. The course is also eligible for credit toward the Accredited Automotive Manager (AMA) designation through the Automotive Management Institute of ASA. Successful completion of this course will provide 14 credit hours towards this degree.

Classes are scheduled at most of the 20 PPG Business Development Centers across North America.

Transfer of Technology Hits Marine Coatings

This boat wasn’t painted, it was infused with a special image transfer process. Kolorfusion International’s patented three-dimensional surface decoration technology was applied directly to the surface of Triton subsidiary’s Summit Marine aluminum boat. The traditional methods of creating a camouflage look on a boat is to use a series of patterned stencils, and then paint each color of the pattern. The new process transfers (via ink sublimation) the full design into the marine coating on the boat’s surface.

DuPont Integrates Collision Repair Management Programs

DuPont Performance Coatings will combine its business and services offerings in a new comprehensive package starting this fall.

DuPont Performance Coatings (DPC), made up of DuPont Automotive Finishes, Standox and Spies Hecker product brands, will introduce DPC Solutions in the third quarter of this year.

DPC Solutions will focus on three fundamental areas of business performance – people, process and environment. Tools and support for these areas will be offered in five modules:

Business Improvement

Management Training and Skills Development

Marketing Support

Safety and Environmental

Information, Support and Services

“Collision repair facilities in North America continue to face challenging times,” says John Miller, DPC national business development manager. “There is over-capacity in the industry and shops are facing increased cost pressures. As a result of the leadership position of DuPont in a number of businesses, we have tremendous resources and tools to help our customers overcome these challenges.”

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