Auto Service World
News   July 9, 2007   by Auto Service World

Balancing Objectives & Measurements Focus of Aug. 21-22 Leadership Seminar


The University of the Aftermarket is now registering applicants for its Balancing Objectives and Measurements workshop to be held Aug. 21-22, 2007, in Troy, Mich.
This multi-faced leadership course led by Chuck Udell, senior partner at Essential Action Design Group, provides aftermarket professionals with the skills and tools needed to increase employee productivity to positively influence core business goals.
The seminar, designed specifically for aftermarket businesses that are challenged to meet the same or bigger goals with fewer resources, teaches powerful analysis techniques to meet any objectives.
Participants will learn target setting and analysis capabilities within the three clarities: clarity of direction, clarity of structure and clarity of measurement.
The workshop will provide take-away tools, forms and aids to assist in the development of tasks, budgets, measurements, opportunities and individual employee performance reviews.
Workshop participants will earn 1.2 continuing education units (CEU), which can be applied to a professional designation such as Automotive Aftermarket Professional (AAP) and Master Automotive Aftermarket Professional (MAAP).
The University of the Aftermarket provides continuing education programming to people involved in manufacturing, retail and service for the automotive and commercial vehicle aftermarkets.
An educational alliance of the Automotive Aftermarket Industry Association (AAIA), Automotive Warehouse Distributors Association (AWDA) and Motor and Equipment Manufacturers Association (MEMA), the University of the Aftermarket is an operating unit of Northwood University, a private institution specializing in management and entrepreneurial education.


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