2011 Ontario Service Providers Forum: Live From The Floor
Hundreds of service providers, manufacturers, suppliers and distributors have gathered today, Tuesday March 29, 2011 at Toronto’s International Centre.
Jeff VandeSande, Chair of the AIA’s Ontario Division welcomed attendees in the morning’s first general session, where he highlighted the importance of events such as this, not only for the association, but for service providers as well.
“Today will be about the four ‘Ps,’ Productivity, Profits, Planning and Progress,” started VandeSande. “The Ontario Forum, offers a great chance to network between peers and customers, with a focus on the supplier and shop level, because we cannot forget, that a shop’s success directly affects the success of the rest of the aftermarket,” he added.
With that, VandeSande sent attendees off to their first round of breakout sessions, where they could shoes between sessions ranging from sales requirements for small shops from John Watt; Monitoring business metrics from Bob Greenwood; the perils of workplace violence from Chantale Potvin and profits from fewer oil changes from Kevin McCartney.
With a full day of seminars, breakout sessions, keynote addresses and roundtable discussions, stay tuned to www.autoserviceworld.com for updates throughout the day.