Auto Service World
News   July 14, 2003   by Auto Service World

2003 NISTEC National Champion Named

Chris Nordoff, from Heritage Nissan in Dartmouth Nova Scotia, has been named the 2003 NISTEC National Champion.
NISTEC stands for Nissan International Service Technical Excellence Contest. After a grueling day of problem solving “bugged vehicles” in Nissan Canada’s Technical Centre last weekend, Chris Nordoff, along with Marc Cuillerier of Pelemo Nissan in Quebec City and Tony O’Callaghan of Ericksen Nissan in Edmonton, were named 2003 NISTEC Regional Champions. Of these three Regional finalists, Chris’s scores topped all others – making him the 2003 NISTEC National Champion.
“All twelve finalists are winners,” says John Junker-Andersen, Director, Parts, Service and Quality Assurance for Nissan Canada. “Canadian technicians always excel on the world stage in Japan as a result of their relentless drive to deliver excellent results for Nissan and Infiniti customers.”
Since 1992, Nissan Canada Inc. has been participating in a world wide event that challenges its technicians to demonstrate their knowledge and skill.
NISTEC (Nissan International Service Technical Excellence Contest) tests the skill level of both Nissan and Infiniti dealer technicians by having them resolve challenging technical situations they could potentially encounter in their dealerships.
Part of the competition includes diagnosing and repairing vehicles which have been bugged with problems that participants are unaware of. A 60-minute maximum in 3 separate categories adds an additional twist to the challenge.
More than 700 Canadian technicians entered into NISTEC. Based on the results of a National Quiz, the top 100 technicians from each region (Western, Eastern and Quebec) were then put through additional written tests at their regional offices. From this, the top 24 technicians move forward to “hands-on” testing at the regional level, from which the top four representatives from each region are sent to Nissan Canada’s head office to determine the national finalist. Having won, Chris Nordoff will represent Canada at the World Competition of NISTEC, in Japan, in 2004.

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