Dustin Golley, the 2018 Canadian Technician of the Year
It’s been a year of milestones for Dustin Golley, owner of DG’s Pro Tech in Listowel, Ont.
First he launched a series of videos under the banner “DG’s TV.” Designed to educate consumers about automotive and light truck repairs, they play in his waiting area, on the Internet, and at local businesses around town. They also serve as the backbone of his social media presence, sparking a lot of positive feedback and interest in his shop.
This spring, he won the “Best of the Best Award” from the local chamber of commerce – it’s top honour – beating out some of the largest and most established employers in North Perth.
This fall, he closed his first location and moved to a larger facility in town, custom designed for his operation. It has more bays, more storage room, a comfortable customer waiting area, a technician resource area, and a lunch room for his staff of three licensed techs, an apprentice, and a service advisor.
And now, to top off a busy 12 months, he’s been named the Canadian Technician of the Year for 2018.
“This is amazing!” said Golley, 32. “It’s really humbling to win such an award. I’m absolutely blown away!”
Chosen from a field of candidates from across the country, he was nominated by his wife Sara who is an active part of the business that he started in his garage 10 years ago. The award is sponsored by Snap-on Tools of Canada and Total Canada to recognize a skilled technician who is a leader in the shop, the industry and the community.
A framed certificate and a brand new Snap-on toolbox were presented to him last month, at a shop ceremony.
Ray Lavender (right) and Ron McLaughlin (left) of Snap-on Tools of Canada congratulate Dustin as they present him with his brand new toolbox. Snap-on has been the premium sponsor of Canadian Technician of the Year since its inception in 2004
“Dustin is a real professional,” said Ray Lavender, marketing communications manager for the tool and equipment company that has sponsored the award since its inception in 2004. “You can tell why he’s been so successful. He has a great attitude, his shop is well-equipped, his staff is well-trained, and the business is focused on customer service.”
Brendon Shane, a territory manager for award sponsor Total Canada, said he’s impressed with Dustin’s business acumen and professionalism.
“Total Canada is proud to stand behind a guy like Dustin,” he said. “He has a great attitude and his success is well-earned.”
In her nomination, Sara said Dustin is committed to continuous learning, leading his staff to success, and promoting a positive image of the auto repair industry.
“He represents what it takes to succeed in business, improve industry standards, educate the public, and give back to the trade,” she wrote.
Dustin (left) is congratulated by Brendon Shane, territory manager for Total Canada, a sponsor of Canadian Technician of the Year.
“I love this industry, and I want to see it thrive,” Dustin said. “If I can help improve it in any way, I’ll happily do it!”