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Urban shops hardest hit by pandemic

May 22, 2020 by Allan Janssen

Urban repair shops in the United States appear to be suffering the biggest drop in business as a result of Covid-19 prevention measures. A survey conducted by Ohio-based IMR Inc. found that 91.5% of urban repair shops reported a significant…

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Automechanika Frankfurt put off until 2021

May 19, 2020 by Allan Janssen

Automechanika Frankfurt, the international industry gathering for the automotive aftermarket, is being postponed until Sept. 14 to 18, 2021. Show owner Messe Frankfurt said it would simply not have been possible for many of the show’s international exhibitors and visitors…

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Alberta shops partner with Liqui Moly on free oil changes

May 15, 2020 by Allan Janssen

Liqui Moly USA is partnering with four Canadian auto repair shops to provide free oil changes to healthcare professionals. The Germany-based oil company has announced a partnership between its Canadian division and four Alberta automotive repair shops to provided complimentary…

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AIA survey reveals depth of coronavirus impact

May 14, 2020 by Allan Janssen

The vast majority of aftermarket businesses in Canada have suffered business disruption as a result of the coronavirus pandemic, according to a survey conducted by the Automotive Industries Association of Canada. Fully 94% of respondents to the survey reported some…

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Collapse in kilometres driven a worry for the aftermarket: DesRosiers

May 14, 2020 by Allan Janssen

The significant drop in kilometres driven is among the biggest concerns for the Canadian aftermarket, say analysts at DesRosiers Automotive Consultants (DAC). In their most recent report on the impact of the current public health emergency on the automotive industry,…

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Commentary: Our badge of honour

May 13, 2020 by Auto Service World

We’re fortunate to be in an industry that was not only open during the worst of the crisis … it was essential.

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Consumer behaviour study holds hopeful promise for aftermarket

May 12, 2020 by Allan Janssen

If the sale of auto parts and service during the Great Recession of 2009 is any predictor of what will happen during the current market downturn, independent shops should expect to fare better than dealerships. According to a new report…

News Covid-19Lead StoryPodcast

ASW Conversations: Tracy Carnahan on the shifting definition of trust

May 11, 2020 by Allan Janssen

Tracy Carnahan and her husband Gord are the owners of OK Tire Park Street in Regina, Saskatchewan. Like every shop in the country, they’ve had to radically redesign their entire process from client intake, to shop procedures, to transaction completion.…

News Charity & FundraisingCovid-19Lead Story

Lordco steps up to feed hungry truckers

May 6, 2020 by Allan Janssen

Lordco Auto Parts has partnered with Meals for Truckers to offer food and facility services to beleaguered truck drivers across British Columbia. The Maple Ridge, B.C.-based company is supporting the B.C. Truckers Association’s initiative to help long-haul truckers during the…

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TIA creates coronavirus resources page 

May 6, 2020 by Allan Janssen

The Tire Industry Association (TIA) has added a coronavirus, COVID-19, resources page to the association’s website for use by the automotive aftermarket as it navigates the impact of the health pandemic. “TIA created this resources page in response to the…

News Covid-19Lead StoryPodcast

ASW Conversations: Susan Hitchon on making connections

May 4, 2020 by Allan Janssen

Auto Service World · 007 Susan Hitchon on making connections during a pandemic Today we speak with Susan Hitchon, a business coach and licensee of the Automotive Aftermarket E-Learning Center in Ontario. As a business coach with some 25 years…

News Business ManagementCovid-19Lead Story

Tell us your pandemic stories!

May 4, 2020 by Allan Janssen

By now, we’ve all had experiences with customers who were either hyper-aware of the threat of Covid-19 or who just didn’t get it all! Tell us what’s going on, as you deal with people in these exceptional times.  Have you…