Auto Service World

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ASW Podcast: Cam Young on the impact of the pandemic
September 14, 2020 by Allan Janssen

Auto Service World · ASW 026 Cam Young on the impact of the pandemic     As national sales manager for traditional aftermarket for Bosch Auto Parts, Cam Young has been able to see how the pandemic has impacted everyone

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ASW podcast: Nhu Nguyen on the road to Porsche
September 7, 2020 by Allan Janssen

 Auto Service World · 025 Nhu Nguyen on the road to Porsche     Porsche technician Nhu Nguyen followed her passion for fixing broken things into the automotive repair world. She’s now a technician at a Toronto-area Porsche dealership,

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ASW Conversation: David Lawes on B.C.’s ‘Ken the Mechanic’
August 31, 2020 by Allan Janssen

   David Lawes, CEO of the B.C. Used Oil Management Association, talks about an innovative series of videos featuring a hilarious technician named “Ken the Mechanic” who discusses the recyclability of motor oil. The videos make the point that

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ASW Conversation: Tim Brough on innovative marketing
August 24, 2020 by Allan Janssen

  Tim and Becky Brough, owners of Reliance Automotive in Hamilton, Montana hit a home run with their spirited “Who is Becky!” marketing campaign earlier this month. The campaign, which started with a sarcastic road sign and culminated in hundreds

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ASW Conversation: J.F. Champagne on mandatory shop certification
August 17, 2020 by Allan Janssen

 Auto Service World · 022 J.F. Champagne on mandatory certification of repair shops       AIA Canada is working with industry to convince the Ontario government that mandating the certification of collision shops will help reduce the high

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ASW Conversations: Tim Cifelli on what we’re learning during Covid
August 10, 2020 by Allan Janssen

  Tim Cifelli, marketing director for Bolt On Technology, says modern marketing tools have opened up a world of new opportunities for aftermarket shops. And, ironically enough, the Covid-19 pandemic has helped prove how effective they can be. We talk

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ASW Conversations: Bill Hanvey on what you would have seen at AAPEX
August 3, 2020 by Allan Janssen

Hey, Bill Hanvey warned us: “Today we’re holding the show… but things can change.” Well, they’ve changed! After we posted the following podcast, the Automotive Aftermarket Parts Exhibition has been canceled. So this conversation is admittedly out of date, but

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ASW Conversation: Ray Proulx on how you can help High Fives For Kids
July 27, 2020 by Allan Janssen

Auto Service World · 019 Ray Proulx on how you can help High Fives for Kids   Ray Proulx is chairman of the High Five for Kids Foundation, a charitable arm of the Automotive Industries Association of Canada. During Covid-19,

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ASW Conversations: Bob Greenwood on counting billed hours… not cars
June 22, 2020 by Allan Janssen

Auto Service World · ASW 014 Bob Greenwood on counting billed hours, not cars   Management consultant Bob Greenwood has a lot to say about professional development in our industry, particularly when it comes to running efficient and profitable shops.

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ASW Conversations: Mark Lemay on training in the age of Covid
June 15, 2020 by Allan Janssen

Auto Service World · 013 Mark Lemay on training in the age of Covid   Mark Lemay is the owner of Auto Aide, a training operation based in Barrie, Ont. In March, when society shut down out in defence against

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ASW Conversations: Rick McMullin on his “door-crasher” special
June 8, 2020 by Allan Janssen

Auto Service World · 012 Rick McMullen on his door-crasher special   Rick McMullin, owner of Ricky Ratchets Auto Repair in London, Ont., had one of those days just before Christmas last year. A runaway truck smashed through the front

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ASW Conversations: Derek Suen on attracting talent to our industry
June 1, 2020 by Allan Janssen

Auto Service World · 011 Derek Suen on attracting new talent to the industry   Derek Suen, manager of new product development at Dorman Products in Canada, has been named the Young Leader of the Year by the AIA’s Young