Retaining customers comes down to people, processes, and the personal touch.
Uni-Select Inc. (TSX:UNS) will hold a conference call between management and financial analysts to discuss its 2016 first quarter results. The conference call will be held on April 28, 2016 at 8:00 AM (EDT). To participate in the conference: Phone…
Ontario is partnering with automotive supplier Formet Industries in St. Thomas to develop new products and grow its business, creating 66 new jobs and retaining over 1,300 positions. With $1 million in support from the Southwestern Ontario Development Fund,…
Survey shows training leads to effective communication skills which leads to improved sales of shocks and struts.
AAMCO is working with LoanHero to provide enhanced consumer financing options to its franchisees systemwide. The company is in the initial stages of rolling out the new consumer finance technology platform, designed to allow customers to submit one credit application…
New car sales rates have increased 68% — from 10.4 million in 2009 to 17.5 million in 2015 — since the recession, leading more people to lease instead of buy. The rate of people leasing cars rose 26% year-over-year…
They are two distinct skill sets… but they’re both critical if you’re going to take your company to the next level.
Even as the auto industry basks in the glow of 2015’s record year in the showroom, several looming threats pose risks to the industry’s momentum. Here are five key warning signs, from discussions at the J.D. Power Automotive Forum hosted…
To avoid a human resources nightmare, we should be signing up new apprentices like never before.
HUBB has named The Marx Group as its agency of record for public relations (PR). The Marx Group will assist HUBB with marketing and branding strategies, trade show support, PR writing and distribution, and represent the company to trade and…
Your new service advisor will be a critical part of your business if they know what you want and are trained to accomplish it.
Dozens of groups are pressing Ottawa to join more than 50 countries in banning asbestos, a move the Liberal Party supported while in opposition. A letter sent to Prime Minister Justin Trudeau this month notes that Canada still allows…