The sting of a little known organization dedicated to the safe handling of fuel products was felt by at least one unscrupulous fuel supplier who was hit with a hefty fine.The Fuels Safety Division of …
Technicians are badly in need of a tax break on their tools. The ability to deduct the cost of expensive tools that are essential for employment seems like common sense.But finance minister Paul Marti…
New Kinetic Suspension System a Technical InnovationTenneco Automotive’s new Kinetic suspension system was designed to improve vehicle stability, road-holding and roll resistance.It has been lauded fo…
Automobiles are not getting easier to fix. Nor is competition diminishing. In fact, technology and the competitive marketplace have made success in the auto service industry more challenging than ever…
Technicians are inclined to turn wrenches rather than partake in political arm twisting, with the result that the tool tax issue is not an issue familiar to the public.Shortly before the release of th…
A well-prepared budget or operating plan is the best source for management to get an indication of the financial health for an automotive repair business.Independent shops must think this process thro…
He’s a highly talented and productive auto service technician, with extraordinary customer relations skills and the ability to balance sometimes conflicting forces of sales targets and the customer’s …
In the auto service business, skin is a major asset. It makes sense to look after it and protect what amounts to the body’s largest organ.As the body’s largest organ, skin provides a barrier to the en…
It’s one thing to work on high tech vehicles with all the access to information that working at a new car dealership service department affords.Life in the independent aftermarket is a lot tougher tha…
Brakes may not be new or as exciting as e-commerce and dot.com start ups, but if hydraulic lines, rotors, calipers, drums and friction material could speak, they might complain of being taken for gran…
Vehicles coming to a repair shop for performance concerns may have problems with the exhaust system, although there is no visible sign of a concern.In general, a clogged exhaust can be caused by deter…
Let’s face it, in today’s pressure-cooker atmosphere, keeping up with technology and the competition is more important than ever.The National Institute for Automotive Service Excellence can help you m…