Auto Service World

Topic
Auto Repair & Service

Jim Anderton, Editor
CARS_Magazine   Feature Auto Repair & Service

Maintenance Free
July 1, 2000 by Jim Anderton

Let’s face it, Canadians marketing automotive services, as well as technicians “in the trenches” face a major obstacle in developing the satisfaction necessary for customer loyalty. Unfortunately, tha…

CARS_Magazine   Feature Auto Repair & Service

Ontario auto accessory shops face charges New air tool business launched
July 1, 2000 by CARS Magazine

Over twenty shops dealing in burglar alarms, remote starters and car audio have lost an appeal of charges laid under Ontario’s Apprenticeship and Trades Qualification Act, according to the Hamilton Di…

CARS_Magazine   Feature Auto Repair & Service

Michelin and Goodyear team up to develop new run-flat technology
July 1, 2000 by CARS Magazine

Tire industry megaplayers Michelin and Goodyear have announced a joint venture to develop run-flat tires using Michelin’s PAX system and Goodyear’s’ EMT (Extended Mobility Tire) technology.The joint v…

CARS_Magazine   Feature Auto Repair & Service

Dead Ends with a Dead Battery
June 1, 2000 by Rick Cogbill

We’ve all been there. Any technician who’s been around has been stung at least once by the Intermittent Problem Bug.When a customer says, “It’s only happened twice in the last three years, half-way to…

CARS_Magazine   Feature Auto Repair & Service

The AirCare experience
June 1, 2000 by CARS Magazine

Editor’s note:British Columbia’s AirCare I/M program is approaching its eighth birthday, and the results have been impressive. Pacific Vehicle Testing Technologies’ David Gourley has been tracking thi…

Twist-beam rear suspensions typically separate the damping and spring components, and use the beam as the anti-roll bar.
CARS_Magazine   Feature Auto Repair & Service

The Shocking Truth
June 1, 2000 by Jim Anderton

Like many automotive systems, ride control works by a set of basic principles that can be understood by every technician, and by most consumers as well. Installing the right product on a given vehicle…

D.J. Kennington can win, as he showed in last year's season finale in Fredricton.
CARS_Magazine   Feature Auto Repair & Service

Fast At 22, Cascar Super Series driver D.J. Kennington has raced, and won, for 18 years.
June 1, 2000 by Rob Tanner

For a man in his early 20’s, Cascar Super series regular D.J. Kennington has a remarkable amount of experience. 18 years of experience. He started racing when he was four years old on a go-kart dirt o…

Raybestos Quiet Stop Ceramic friction line replaces iron fibres and steel powders to eliminate brake dusting, and a common comeback complaint: noise.
CARS_Magazine   Feature Auto Repair & Service

Non-stop profit
June 1, 2000 by Jim Anderton

Have “category killers” driven you out of the brake business? Some independents, especially in major urban centres, see the rise of the big box service retailer as the first sign of a margin crunch in…

"For Women-by-Women -- Doing Business (Sales & Service) with the Automotive Industry" Seminar recently organized by Myers Chev Olds Cadillac in Ottawa.
CARS_Magazine   Feature Auto Repair & Service

Image of the Industry
June 1, 2000 by CARS Magazine

“I don’t get any respect…” — remember this old Rodney Dangerfield line?The automotive repair and service industry has also been reciting this line over the past several years. Why is it that much o…

Attractively displayed wiper blades and windshield washer fluid are high-margin SKU's with high-level customer satisfaction.
CARS_Magazine   Feature Auto Repair & Service

PROFIT TOP-UP
June 1, 2000 by CARS Magazine

So you’re not a jobber and you don’t have retail space. There’s no reason a garage can’t top-up profits with add-on sales. You’ve already got them there for the big job, why not suggest some fuel addi…

Jim Anderton, Editor
CARS_Magazine   Feature Auto Repair & Service

To move up sell up
June 1, 2000 by Jim Anderton

If there’s one thing modern technicians have in abundance, it’s choice. And by choice I’m thinking of replacement part brands. I’ll bet there isn’t a tech in the country who couldn’t name at least fou…

CARS_Magazine   Feature Auto Repair & Service

Fastener strength with repeated tightening
June 1, 2000 by CARS Magazine

Torque-to-yield fasteners, typically bolts, have become a popular way of holding cylinder heads and some engine accessories to the block. Torque-to-yield fasteners work by actually exceeding the faste…