By Allan Janssen A new AIA study suggests a strong and ongoing focus on customer loyalty will not only help automotive businesses survive, but will allow them to thrive in an increasingly competitive field. “At Your Service” is the…
AIA Canada believes there needs to be more discussion about who owns vehicle data, how it’s used, and whether governments need to get involved.
By Allan Janssen There has never been a greater need for communication between an association and its members. And it comes at a time when there are more ways of communicating than ever before. The incoming chairman of the…
Susan Hitchon says she wants to hear from more members… even if that means getting cornered at an industry event!
If you’re not used to the term ‘Madame Chairman’ being thrown around at AIA meetings, you’re in for a treat. We’ll hear those words an awful lot over the next year, as Susan Hitchon takes her place in the lead…
Derek Suen, manager of new product development at Dorman Products has been named the Young Leader of the Year. Suen was acknowledged during the annual general meeting of the Automotive Industries Associaton of Canada (AIA). The AIA’s Young Professionals…
The vast majority of aftermarket businesses in Canada have suffered business disruption as a result of the coronavirus pandemic, according to a survey conducted by the Automotive Industries Association of Canada. Fully 94% of respondents to the survey reported some…
The Automotive Aftermarket Suppliers Association (AASA) has introduced a new membership category, designed to aid those who have been laid off during the current pandemic. “The Networking Member category is designed for those in our industry who are transitioning between…
Situation is “still fluid” but organizers remain optimistic that AAPEX will be held Nov. 3-5 as has been planned.
The Tire Industry Association (TIA) has added a coronavirus, COVID-19, resources page to the association’s website for use by the automotive aftermarket as it navigates the impact of the health pandemic. “TIA created this resources page in response to the…
Susan Hitchon takes the helm of the association’s executive committee during a crisis that has changed the face of retailing and left many businesses on the edge
Auto Service World · 006 J.F. Champagne on quantifying the impact of Covid-19 J. F. Champagne, president of the Automotive Industries Association of Canada, needs your help taking the measure of the aftermarket, some six weeks into the…