Auto Service World
News   November 11, 2014   by CARS Magazine

WORLDPAC, Autologic Build Integrated Diagnosis to Parts Ordering Service

WORLDPAC announced a global strategic alliance with Autologic Diagnostics, a provider of comprehensive automotive diagnostics and expert technical support. Autologic has integrated WORLDPAC speedDIAL online cataloguing functionality into its...


WORLDPAC announced a global strategic alliance with Autologic Diagnostics, a provider of comprehensive automotive diagnostics and expert technical support. Autologic has integrated WORLDPAC speedDIAL online cataloguing functionality into its market-leading diagnostic devices. Now, Autologic users that are also WORLDPAC customers can diagnose a vehicle, check parts availability at any time, confirm pricing and place orders direct through their Autologic devices. This will create the industry’s first seamless process from initial diagnosis to parts sourcing and vehicle repair.

This collaboration will enable independent repair facilities to better manage the ever-increasing complexity of European vehicles. The combination of Autologic and WORLDPAC’s speedDIAL catalogue will deliver a deeper level of diagnosis and a straight-through diagnose-to-fix process.

“Joining forces with WORLDPAC is going to save our shared customers a great deal of time and money in many direct and practical ways,” said John Conoley, chief executive officer of Autologic Diagnostics. “WORLDPAC represents a fine fit for us and by integrating their service into our devices we will, overnight, extend the value of our devices into new areas of the technician’s workflow.”

“The collaboration between WORLDPAC and Autologic has been long standing and this latest integration of speedDIAL with Autologic will greatly increase the customer’s shop efficiency along with vehicle through-put. We can now say that we have a real solution for accurate European and British vehicle diagnosis along with providing the right part at the right time,” said Mario Recchia, SVP marketing at WORLDPAC.

In practical terms, the WORLDPAC service will be accessed through a single, always accessible button, on the Autologic device. All WORLDPAC customers will need to do is enter their existing account number. VIN numbers will then be exchanged seamlessly with WORLDPAC to ensure the right parts are ordered for the vehicle being diagnosed.

The new service will be available to existing Autologic and WORLDPAC customers from October 2014 and will form part of the next scheduled software update.