Auto Service World
News   December 23, 2010   by CARS Magazine

Purolator’s Free Service Answers Any Automotive Filter-Related Question

Whether you are an automotive service professional doing an oil and filter change on a large motor coach or a do-it-yourselfer (DIYer) who enjoys working on your car, or even a regular motorist who prefers to take the vehicle in to a shop for...


Whether you are an automotive service professional doing an oil and filter change on a large motor coach or a do-it-yourselfer (DIYer) who enjoys working on your car, or even a regular motorist who prefers to take the vehicle in to a shop for regular oil and filter change, if you have any filter-related question, you need only contact the Purolator PROS (Purolator Response Office). Purolator PROS is a free phone and email service offered by Purolator, supplier of top quality oil, air and cabin air filters to the North American aftermarket. The Purolator PROs can be contacted through the Purolator Web site at http://www.purolatorautofilters.net. You can expect to receive a personal email reply within 48 hours.  Or, you can call the toll-free Purolator hotline at 1-800-526-4250 between 7 a.m. until 6 p.m. CST Monday through Friday and on Saturdays from 8 a.m. until 4 p.m. CST. “The Purolator PROs can answer virtually any question about filtration – from application data, dimensional specifications, media design and configuration to installation procedures,” said Purolator spokesman Chuck Kerrigan. This free service, according to Kerrigan, represents Purolator’s focus on excellence in customer service – a benefit it offers to automotive service professionals and to the motoring public. The Purolator PROs have access to an extensive database of filter-related technical and service information that can potentially answer a wide array of questions. Purolator’s experience in automotive filters dates back to 1923 when it invented the first automotive oil filter. In fact, the company name Purolator is short for “Pure Oil Later.” Purolator also invented the first full flow oil filter in 1943 and the first spin on oil filter in 1955. Kerrigan points out that the Purolator Web site www.purolatorautofilters.net itself is a repository for many years of technical and marketing knowledge.


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