Auto Service World
News   August 22, 2016   by CARS Magazine

Mopar Express Lane opens 1,000th U.S. store

Mopar Express Lane has celebrated its opening of 1,000 stores across the United States (outside Chicago).

There are more than 1,850 Mopar Express Lane dealers globally, including 64 Mopar Express Lane stores in Canada.

“Reaching our 1,000th operational Mopar Express Lane location reinforces the commitment of our brand and our dealerships to providing top-notch customer experience,” said Pietro Gorlier, head of parts and service (Mopar), FCA – Global. “Most Mopar Express Lane outlets are also open on Saturday, providing owners with plenty of options to fit vehicle maintenance into their busy schedules. And with Magneti Marelli offered by Mopar products, our Express Lane stores can service not just FCA US vehicles but all major makes. With its premium amenities, this Express Lane sets a new standard in customer service.”

The new 12,500 square-foot Express Lane facility offers a lounge area with concierge service, charging stations and Wi-Fi to keep connected, a complimentary car wash and additional perks such as complimentary nail service once a week to pamper customers as they wait.

“We’re honored to open our garage doors today as the 1,000th Mopar Express Lane store,” said owner Taylor. “This facility was developed with a customer-centric approach and we trust our clients will love the exclusive amenities, convenient service and the confidence that comes from having their vehicles maintained by factory-trained technicians.”

The new facility also represents the first official offsite stand-alone Express Lane store. Taylor also owns Taylor Chrysler Dodge Jeep Ram, located in Bourbonnais, Illinois, a few miles away from the new Express Lane outlet. All previous Express Lane stores have been incorporated into a dealership’s primary location.

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