Mitchell 1 will hold this year’s third and final Shop Management System Training Workshop Oct. 4-6 in Seattle, Wash. at the Hotel Monaco.
The training workshop is designed for people with established competence using their shop management software but who now want to learn more advanced capabilities, better methods and shortcuts. This two-day session will guide users through all levels of functionality in the Mitchell 1 Manager and ManagerPlus system. Instructors will explore program setup values, inventory, reporting, best practices and advanced transactions as well as integration with aftermarket cataloging. Attendees will also learn about the new Mitchell 1 SocialCRM customer retention and new customer acquisition service during a relaxed evening reception.
The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who have over 33 years of combined Manager and ManagerPlus training experience. Mitchell 1 support personnel will also be on hand. The company says attendees can expect lively discussions on how to use the management system to energize their business, increase profits and boost productivity.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer. Each time we conduct a workshop we repeatedly hear similar comments, such as ‘the workshop opened my eyes to new ways of doing things that have really helped me in my business.’ No matter how long you have had the software, you learn there are better and more efficient methods to operate the day-to-day business.”