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News February 13, 2013 by
CARS Magazine
ETI conducting tech survey
The Equipment and Tool Institute is developing a market research survey on aftermarket service information access.
The Equipment and Tool Institute (ETI) wants to know what information resources technicians are using in the repair of vehicles… and how they are using it.
The group is developing a market research survey on aftermarket service information access, which will ask questions such as:
- · Are technicians accessing information online, using DVDs, or paper manuals?
- · Are technicians using fully integrated information from an aftermarket provider?
- · Are technicians using individual OEM paid information sites?
- · Are technicians using unaffiliated information sources such as YouTube or bulletin boards?
- · How often is the information accessed?
- · How does the quality of Aftermarket information compare to the information from the OEMs?
ETI will use this market research to assist its members in bringing new and improved products to the marketplace and to provide aftermarket shops with better repair solutions.
For the full list of questions, or if you are interested in participating in the survey, please contact Jessie Korosec at jessiek@etools.org.
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