Auto Service World
Feature   February 1, 2002   by CARS Magazine

Enjoy Sharing Your Knowledge With Trainees? The Mentor/Coach Program Is For You!

To find out more, call CARS!


This program provides service technicians with improved skills so they can share their knowledge more effectively with apprentices in the workplace. There are eight separate courses that can be taken over time through either evening classes or home study using an interactive CD-ROM:

Leadership

Mentoring

Organization

Human relations

Communications

Job proficiency

Coaching

Personal development

Better on-the-job training means better technicians, better trained apprentices, happier customers and a healthier bottom line.