Dealer-FX Group, Inc. and Mitsubishi Motor Sales of Canada, Inc. announced that they have launched Online Service Appointment Scheduling within all of their English and French dealer websites in Canada. The implementation of this application...
Dealer-FX Group, Inc. and Mitsubishi Motor Sales of Canada, Inc. announced that they have launched Online Service Appointment Scheduling within all of their English and French dealer websites in Canada. The implementation of this application will allow Mitsubishi Canada customers to request service appointments online or from their web¿enabled mobile device, in addition to giving them the ability to review vehicle¿specific maintenance requirements for each service interval.
“We are excited to provide customers with an effective, consistent and vehicle¿specific method of requesting and reviewing maintenance for their Mitsubishi vehicle,” said Paul Simmonds, director, aftersales for Mitsubishi Motor Sales of Canada Inc. “Dealer-FX has been an excellent partner for us in making this technology available to our dealerships and their customers.”
“The implementation of the Online Appointment Service Scheduling feature is another element of the Integrated Service Retention Program we have developed for Mitsubishi Motor Sales of Canada, Inc.,” said Gary Kalk, president and CEO of Dealer-FX Group, Inc. “The convenience of scheduling maintenance online that is specific to your vehicle is an essential component to creating and promoting a great
customer experience.”
Canadian Mitsubishi customers will be able to use this feature effective immediately.
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