Auto Service World
Feature   June 1, 2007   by CARS Magazine

ArvinMeritor looks to update technical support system

ArvinMeritor Inc. unveiled the company's regional technical support structure for its light vehicle chassis systems customers located in Europe, North America and Asia Pacific.


ArvinMeritor Inc. unveiled the company’s regional technical support structure for its light vehicle chassis systems customers located in Europe, North America and Asia Pacific.

“ArvinMeritor’s ability to serve chassis system customers at the local level is critical in the vehicle design and program management process,” said Tom Watson, vice-president of Light Vehicle Systems (LVS) Engineering and Technical Planning for ArvinMeritor. “Our technical footprint must mirror the customer to ensure discipline and collaboration throughout the product development process. Our customers need to know we’re available and closely integrated into their programs.”

Today the company’s center of technical competence for light vehicle chassis systems is located in Troy, Mich. From the 35,000-sq. ft. facility, chassis engineers and technicians convert customer needs into design and performance requirements that drive system functionality.

Utilizing the latest virtual simulation tools, including several proprietary design models, and state-of-the-art development and test equipment, ArvinMeritor’s technical support teams are developing cost-effective, efficient and scalable solutions.