Auto Service World
News   December 15, 2015   by CARS Magazine

AllData partners with Carfax to boost shop revenues

AllData LLC has teamed up with Carfax to offer a new benefit that helps increase customer loyalty and revenue.

Now users of the AllData Manage Online shop management system can enroll in the free myCarfax Service Shop program. Each participating location has access to tools that connect them with millions of vehicle owners and help keep their customers’ cars well maintained.

Carfax QuickVIN and Carfax Service History Check are two of the most popular tools available to AllData Manage Online shops enrolled in the myCarfax Service Shops program.

Carfax QuickVIN uses a vehicle’s license plate to provide the 17-digit vehicle identification number and associated vehicle details, which can help shops reduce both cycle time and parts-ordering errors.

Carfax Service History Check is powered by more than 3.5 billion service transactions reported to Carfax, so service advisors can make better maintenance recommendations and find opportunities to increase the average repair order price.

“We’re constantly working to enhance AllData Manage Online, which was developed with our partner MAM Software, to help our customers simplify and streamline their businesses,” said Mitch Major, president of AllData LLC. “A no-cost solution like the myCarfax Service Shop program is a great additional benefit for our users to allow them to leverage the confidence people have in the Carfax brand and promote the expert work of their technicians to millions of vehicle owners. We expect that Manage Online customers who participate will see significant returns and further increase their shops’ efficiency.”

Using the free myCarfax app, vehicle owners can track their service history and get reminders sent to their mobile device when it’s time for their next scheduled service. Participating myCarfax Service Shops also get a free listing in the myCarfax app that helps people find local shops to have their vehicles serviced.

“AllData is renowned for its exceptional solutions that help thousands of service shops perform at their very best,” said Vern Poyner, general manager at Carfax. “This is a win-win partnership that puts the customer first. Vehicle owners across North America will be thrilled that their favorite shops using AllData Manage Online are part of the myCarfax Service Shop family.”



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